Job Title: Portfolio & Systems Admin
Contract Type: Permanent
Salary: £26,973 per annum (£29,812 is achieved after 12 months successful performance in the role)
Working Hours: Full Time – 35 Hours
Working Pattern: Monday to Friday
Location: Liverpool / Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Portfolio & Systems Admin
The Portfolio & systems administrator is responsible for providing administrative support to the Business Transformation department, alongside maintaining the project and portfolio management (PPM) system, ensuring effective operation to support project, programme and portfolio management activities.
As part of a vibrant and high achieving Portfolio Management Office team (PMO), the post holder will also be responsible for ensuring data quality and providing user support training to portfolio stakeholders.
About you
We are looking for someone with:
1. Familiarity with project, programme or portfolio governance practices
2. Awareness of project management methodologies and governance principles
3. Excellent organisational and time management skills, with the ability to manage multiple priorities
4. strong communication skill, both written and verbal, with experience engaging with a arrange of stakeholders
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
5. Competitive pay & generous pension
6. 28 days holidays plus bank holidays
7. Flexible working options available
8. Investment in your learning, personal development and technology
9. A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
10. Provide administrative support for portfolio governance processes, including scheduling and organising meetings, preparing agendas and taking minutes
11. Assist with the preparation of reports to track portfolio performance
12. Schedule and track key portfolio milestones, deliverables and deadlines to ensure governance requirements are met
13. Assist with the setup and running of workshops, training sessions and meetings related to portfolio management processes
14. Support the configuration, maintenance and updates related to the PPM system
15. Monitor system performance, troubleshoot issues and liaise with system support services as required
16. Develop and deliver communication updates, training sessions, user guides and maintain documentation to support effective PPM system use
17. Prepare and distribute portfolio updates, including the PPM tool newsletter to stakeholders on a regular basis
18. Stay up to date with PPM system updates and new features, advising the department on how to maximise capabilities
19. Provide first line support to PPM tool users, resolving queries and troubleshooting issues in a timely manner
20. Assist with the timesheet process, working with the resource analyst to ensure timely submissions
21. Onboard and off board new members, arranging equipment, system access and introductions with relevant Business Transformation teams
22. Identify opportunities to streamline administrative processes and improve the efficiency of portfolio operations
23. Work independently and in collaboration with the PMO team to contribute to overall team performance.
Person specification
Knowledge, Skills and Experience
The post holder should possess an awareness of project management methodologies alongside experience in providing professional administrative and system support to a department.
Essential
24. Familiarity with project, programme or portfolio governance practices
25. Awareness of project management methodologies and governance principles
26. Excellent organisational and time management skills, with the ability to manage multiple priorities
27. strong communication skill, both written and verbal, with experience engaging with a arrange of stakeholders
28. Attention to detail and ability to ensure data accuracy and completeness
29. Experience preparing meeting notes and documentation for senior stakeholders
30. Experience using and optimising a project & portfolio management tool
31. Proven experience in an administrative or support role
32. Personal management skills and able to work as a team
33. Ability to prioritise workload where resource / time is limited
34. Good problem-solving skills