Job Description
Job Title: Operations Director
Reports To: Owner
Location: Multiple Sites Across the UK
Company Overview:
Caprice Holdings is synonymous with luxury, innovation, and exceptional dining experiences. Operating some of the most iconic restaurants, we are committed to delivering world-class service and unforgettable moments to our guests.
We are seeking a dynamic and experienced Operations Director to oversee our multi-site operations and play a pivotal role in shaping the future success of our esteemed brand.
Key Responsibilities:
1. Strategic Leadership: Develop and execute operational strategies to achieve business goals and enhance profitability across all sites.
2. Multi-Site Management: Oversee day-to-day operations of multiple venues, ensuring consistency in service excellence, brand standards, and guest satisfaction.
3. Financial Performance: Drive revenue growth, manage budgets, and monitor financial performance to meet and exceed targets.
4. Team Development: Lead, mentor, and inspire General Managers and site teams to deliver exceptional results, fostering a culture of collaboration and accountability.
5. Stakeholder Collaboration: Act as the primary liaison between the owner and site-level teams, providing regular updates on operational performanc...