Job summary An exciting opportunity has arisen for Medical Secretary within Trauma & Orthopaedics. Working within a fast paced environment and as part of a team you will be responsible for the day to day management of the administration for your allocated Consultants. This could include but not limited to; - clinic scheduling - booking appointments - contacting patient - arranging theatre sessions for patients - undertaking any additional administrative tasks - monitoring patient pathways Main duties of the job To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. To organise case conferences, seminars and travel arrangements and assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets. To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature. To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information involved. To manage and progress and chase results of patient investigations on a daily basis and on receipt, prioritise and action according to clinical need, with guidance from the medical team. To develop and maintain an efficient individual filing system on behalf of the Consultant(s) and their team to include correspondence, reports, complaints, research and results. Provide excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate. Prioritise own work load to meet the needs the service. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-1091761 Job locations Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 Business Administration NVQ level 3 or equivalent experience in a clerical environment Working knowledge of medical terminology Experience Essential Experience of working as a Medical Secretary Experience of dealing with the Public/Customer service experience Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) Experience of using IT systems Experience of working in Healthcare Good Organisational skills Able to use own initiative and deal with the unpredictable Able to work under pressure and to multi-task Able to work to deadlines Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 Business Administration NVQ level 3 or equivalent experience in a clerical environment Working knowledge of medical terminology Experience Essential Experience of working as a Medical Secretary Experience of dealing with the Public/Customer service experience Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) Experience of using IT systems Experience of working in Healthcare Good Organisational skills Able to use own initiative and deal with the unpredictable Able to work under pressure and to multi-task Able to work to deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)