Job title: Customer Service Administrator
Location: North Somerset
Salary: £19,656
Hour: 30 hours per week (flexible over 5 days)
Part-time
Example 8.30am - 15:00pm Monday - Thursday, 9:00am - 13:00pm Friday
Onsite parking
I am currently seeking a Customer Service Administrator to join a friendly and supportive team in North Somerset. Office based and part-time.
This role will involve working closely with the Customer Service Manager and maintaining relationships with various departments across the organisation.
Main Duties:
* General office administration tasks.
* Ensure customer details are accurate and in line with Purchase Order (PO) requirements.
* Perform a satisfactory credit check for the customer before proceeding.
* Acknowledge and confirm receipt of Sales Orders within a timely manner.
* Liaise internally and with customers to arrange the timely delivery of Sales Orders.
* Organise necessary transportation, addressing any customer requirements.
* Address customer requests and inquiries regarding deliveries.
* Keep customers informed of any potential delays in the delivery schedule.
* Customer Service Administrator duties.
Skills required:
* Experience in customer service essential.
* Sales Preferred, but not necessary.
* Attention to Detail.
* Strong focus on accuracy and precision.
* Excellent verbal and written communication skills.
Benefits:
* Enhanced pension (Real Living Pension)
* 33 days holiday increasing 1 day for each 5 years' service
* Cycle to Work Scheme
* Employee benefit scheme
* Uniform provided
* Company nights out
* Wellbeing activities
* Career development opportunities
* Flexible hours and part-time.
If you are interested in applying for the Customer Service Administrator role then please click APPLY