Performance & Insights Manager - Luxury
Locations: London, England
Time Type: Full time
Posted on: Posted Yesterday
Job Description:
The Performance and Insights Manager will be responsible for the performance narrative and discovery of insights to drive growth across Diageo's luxury customer segments. This role will cover on-trade, off-trade, and eCommerce channels. The successful candidate will leverage data analytics, market trends, and consumer insights to optimize business strategies and achieve commercial excellence.
TOP ACCOUNTABILITIES
1. Develop comprehensive execution dashboards to supervise key performance indicators (KPIs) and execution standards for on-trade, off-trade, and eCommerce luxury.
2. Use advanced analytical tools to interpret sophisticated data sets and provide actionable insights. Deliver a clear and concise monthly narrative on the key execution drivers across both on/off trade and eCommerce channels. Dig deep to uncover the underlying causes and find opportunities & recommendations for in-year interventions to accelerate our growth across the full DLC customer base.
3. Collaborate closely with internal collaborators to identify areas of improvement of execution. Key functions to collaborate with are revenue growth management, category leads, data & technology.
4. Supervise the effectiveness of implemented strategies through continuous feedback loops.
5. Partner with Global Luxury and Digital teams to maximize existing insight for optimized execution opportunities.
IDEAL EXPERIENCES / QUALIFICATIONS / CAPABILITIES
* Significant relevant commercial and marketing experience with a consistent record of business delivery in cross-functional roles.
* Exceptional ability to build and maintain relationships based on mutual trust & respect.
* Successful management of senior partners through performance management and business planning cycles.
* Ability to cut through complexity and tell simple stories with relevant data.
* Operate effectively within a fast-paced, entrepreneurial, and matrixed environment.
* Known for brilliant execution to impeccably high standards with deep personal accountability for outstanding performance.
* Strong end-to-end commercial FMCG understanding, alongside high levels of analytical and numerical capability and attention to detail.
* Ability to have tough but positive conversations across a variety of internal collaborators with different interests and objectives.
* A passion for luxury brands that shines through in the way you engage and make recommendations as well as a clear understanding of both the on and off trade channel sales and marketing structures.
* A strong solid understanding of PowerBI, CRM/field sales management systems, trade funds management systems (e.g. Anaplan), and significant expertise with Microsoft Excel.
Your job isn’t done until our products are visible to consumers and you engage the consumer by driving awareness and brand passion for our products. This is a commercial position by heart, and you are responsible for commercial success and inspiring customer loyalty while implementing marketing activations.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere.” This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.
We know that for our team to thrive and to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.
Flexibility is key to success in our business, and many of our staff work flexibly in many ways, including part-time, compressed hours, and flexible location.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.
Don’t let anything stop you from applying!
Worker Type: Regular
Primary Location: 1HQ
Job Posting Start Date: 2024-07-03
About Us
With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments, and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity, and ideas, and we’ll celebrate your work and help you reach your fullest potential.
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