Operations Agent
Newark, Full time, Permanent
£24,000 per annum.
Future Prospects Group is hiring a full time Operations Agent for our Newark based client. Join a busy, welcoming team and learn new skills in an exciting industry.
THE ROLE
As an Operations Agent your role will involve:
* Answering and returning telephone calls promptly
* Responding to queries via a ticketing system and phone calls
* Implementing new products/services for client
* Liaising with third-party service providers effectively
* Maintaining accurate CRM record
* Managing project work within set deadline
* Maintaining excellent relationships with clients
THE CANDIDATE
The ideal Operations Agent will be:
* Proficient in Excel with strong IT skills
* Excellent attention to detail
* Customer service experience
* Ability to meet deadlines and targets
* Clear and confident phone manner
THE BENEFITS
* 28 days annual leave (inclusive of Bank Holidays) to increase with length of service
* Subsidised café on site
* Bonus day off for your birthday
* Critical Illness cover
* Life Insurance
* Personal Health Insurance
* Bonus day off for Christmas shopping
* Free on-site parking
* Casual office
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application,...