Flexible shift Patterns:
Contract
type: flexible 48 hours across days and nights on a 7-day rota – shift
patterns to be confirmed.
SIA Door Supervision and CCTV badge is essential for this role.
Criterion
Hospitality is seeking a professional Security Officer to join our existing
team to help to maintain its current business needs to a high standard. We are seeking flexible, motivated
individuals who can multitask and make a measurable contribution to the
continued success of Kingsland Shopping Centre. Full training and uniform will be provided.
The role is
critical to ensure the operational day-to-day frontline services work like
clockwork. A typical shift for someone
who is self-motivated, could include dealing with tenants and visitors, attention
to detail, good communication and reporting skills. We are looking for people who are reliable,
have a strong work ethic, communicates well and able to work within a team
environment. An individual who takes
pride in their work and understands the importance of being smart, and always
presented in uniform.
If you have the
skills and passion to protect and deliver outstanding customer service, then we
are looking for you!
Role
Specification:
* Maintain a standard of Customer Service and
remain approachable throughout, whilst carrying out duties on shift
* Highly motivated with an eye for detail and able
to use own initiative
* Ensure Security and Safety of life and property
for the Centre
* Ensure that Health and Safety checks are carried
out in a prompt manner and enforced throughout the premises with swift
reporting of non-compliances
* Efficiently carrying out site patrols, and tasks
across the premises including the Car Park
* Maintaining good working relationships with
Centre Tenants and stakeholders alike
* Ensure swift handling and reporting of any
incidents on site
* Assist in security protocols for Centre
Evacuation
* key holding and keeping all areas secure
* Maintain a swift operation of the Control Room
function
* Assist with all Car Park operations and
functions
* Comply with GDPR regulations for when dealing
with sensitive information.
Personnel
Specification:
* Solid 2 years Retail Security specific
experience customer-facing environment
* SIA Door Supervision and CCTV badge essential
* Excellent timekeeping and shift attendance
essential
* Must have valid right to work documentation and
a 5-year traceable work history
* The ability to remain calm in a pressurised
environment
* Excellent Customer Service and conflict
management skills
* The ability to work in a fast-paced environment
as part of a team
* Problem-solving, and dynamic decision making
essential
* IT literate in Microsoft Office
* Report writing essential
* Familiarity with Control Room equipment and
functions
* Must be available to work
Working Days, Nights across a 7-day shift pattern