The role
We are seeking a Hub Operations Manager to oversee the operations of multiple service locations. This role involves managing a team, ensuring service efficiency, and maintaining high standards. The position requires collaboration with recruitment, sales, and finance teams to enhance performance and secure business opportunities.
Skills & experience
• Experience: Commercial Tyre Industry experience. • Leadership: Ability to lead and manage a team effectively. • Commercial Acumen: Focus on profitability and cost control. • Communication: Strong verbal and written communication skills. • Organizational Skills: Highly organized with the ability to manage multiple tasks under pressure. • Customer Focus: Ability to implement customer focused strategies. • Compliance Knowledge: Understanding of industry regulations. • IT Proficiency: Competent in IT systems. • Licenses: Full UK Drivers Licence (B1), REACT certification, and Tyre Fitting Accreditations.
Key accountabilities
• Operational Management: Oversee service locations and ensure adherence to standards. • Team Leadership: Guide Depot Managers and Technicians, and support recruitment. • Training & Development: Ensure new staff training and evaluation. • Business Development: Collaborate with sales to identify and secure business opportunities. • Financial Management: Manage budgets and profitability targets. • Customer Engagement: Attend meetings and manage client relationships. • Compliance & Safety: Ensure compliance with regulations and promote safety. • Audit & Quality Control: Conduct audits and maintain high quality standards.
Benefits
• Competitive salary • Uncapped monthly bonus • Out of hours call out payment scheme • 44 hour working week with regular overtime available • 33 days holidays, increasing with service • Generous staff discounts for you and your family • Award-winning training and development, with fantastic career prospects • Exclusive discounts at major retailers, restaurants, holidays and much more • Wide range of wellbeing support for you and your family
About us
At Central Tyre we have a long history in the Commercial and Agricultural industry and an excellent reputation as experts in tyre management. We cater for everyone, from individual farm owners to large scale commercial fleets including vans, articulated trucks, and all other types of HGV as well as tractors, combine harvesters and most other agriculture industry vehicles. With 29 Central Tyre Commercial centres across the UK we are constantly expanding. Our 125+ mobile fleet vans provide 24-7, 365-day service.
Job Reference: CT00506
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