We are currently recruiting this exciting opportunity for a niche product manufacturing client in Farnborough. The primary function will be to provide client technical support including visiting clients for minor repairs and calibration. You will support a range of electronic products to customers and distributors. You will also support production and development teams as required which would include assembly and process queries as well as product development.
This is a 'hands-on’ role requiring a high level of knowledge and experience of electronic product development, test, assembly and calibration methods.
You will need to be able to fault find to component level working through to system level to find a root cause issues. Experience or interest in other aspects of engineering such as mechanical assembly techniques, 3D modelling/printing, software development or AI would be beneficial.
Key Roles and Responsibilities:
1. You will be a key member of the team providing technical support to customers and distributors.
2. Be the first point of contact for technical support, liaising with other colleagues to provide solutions to queries.
3. Support the development and improvement of our products.
4. Work with Production Technicians
5. Engage with suppliers to ensure documentation is correct, up-to-date and under change control.
6. Provide customer training (once conversant with products).
7. Custo...