Service & Maintenance Coordinator Location: Durham, UK Salary: £27,000 £30,000 per annum (DOE) Standard Hours: 42.5hrs per week Type of Employment: Full-Time, Permanent opportunity Years of relevant experience: 2-3 years of experience desirable Join Our Team Service & Management Coordinator We are looking for a Service & Management Coordinator to join our Facilities Management team This role is ideal for a resourceful, self-motivated, and proactive problem-solver who thrives in a fast-paced environment. If you have a "can-do" attitude and a customer-focused mindset, we want to hear from you What Youll Be Doing: Handling service maintenance queries and coordinating job assignments Communicating with clients and providing clear, professional responses Raising invoices for scheduled maintenance and remedial works Preparing and sending documentation to customers Creating quotations and ensuring timely delivery to customers Reporting on customer accounts and maintaining accurate records Preparing RAMS & Permits where required Liaising with internal teams and engineers to ensure targets are met What Were Looking For: Previous administration experience (preferred) Strong organisational and time management skills Ability to work independently and as part of a team Excellent communication and interpersonal skill Experience in customer service and handling a fast-paced workload Key Personal Attributes: High attention to detail and accuracy Ability to collaborate with engineers, subcontractors, and suppliers Resilient and adaptable able to manage competing priorities under pressure Commercially astute with a focus on delivering business value We Offer: Holidays 22 days, plus bank holidays company long service leave Company Pension Scheme Company Bonus Scheme Training and development available to enhance your skills Collaborative and supportive work environment Private Health Insurance Employee Assistance Program (EAP) and 24/7 online GP service Join our Team and discover exciting career opportunities Apply now and be part of our journey to success