Please note this role is based in Wetherby. Within the next 6 months, the office will be relocating to Leeds. This is an office based role 5 days a week Salary - £27,0000-£30,000 depending on experience The Company A leading BioTech company is looking for a Sales & Marketing Administration Assistant to join their team. The Role The Sales & Marketing Assistant will provide support to the UK Country Manager and UK Sales Force, alongside day to day operations of a medical device company and running of the office. Key Responsibilities Order Processing & Invoicing: Efficiently manage customer and purchase orders from initiation to payment. Handle the creation of invoices and credit notes, ensuring accurate order and invoice tracking through Sage. Coordinate with NHS contacts to facilitate timely payments. Oversee the complete order fulfilment process. Customer Service: Provide support via phone and digital platforms to patients interested in the company’s products. Assist patients with order placement and offer technical guidance throughout the process. Stock Control: Manage device inventory, collaborating with the manufacturing department to maintain appropriate stock levels. Oversee stock activities including imports/exports, and report stock levels. Marketing & Event Coordination: Arrange travel and accommodations for staff and customers attending UK and international events. Organize and manage logistics for Masterclasses/Educational Events. Act as the event organizer for exhibitions and congresses, coordinating transportation, event setup, and material preparation. Ensure sufficient UK stock of marketing materials, assisting the marketing team with collateral creation. Track and report marketing expenses. Support digital marketing efforts and handle customer quotations and contracts. Office Administration: Handle office administration tasks like minute-taking, database management (MS Excel), diary scheduling (MS Outlook & CRM), and expense reporting. Proofread clinical marketing materials and manage team meetings. Manage industry credential checks for new starters. Coordinate post, stationary supplies, and maintenance contracts. Liaise with site contacts and engineers for equipment maintenance. Sales Support: Assist Product Specialists with sales leads and opportunities as needed. Conduct email and phone outreach to potential leads. Provide HR administrative support for UK and the head office in Italy. Manage CRM reporting, multiple spreadsheets, and ad hoc projects in line with company goals. Skills and Qualifications Advanced proficiency in Microsoft Office, including strong skills in Word, Excel, and PowerPoint. Demonstrated excellence in customer service. Outstanding communication abilities, both written and verbal. Exceptional organizational skills with a proven track record of meeting deadlines. Experience with Sage is desirable. Familiarity with NHS Supply Chain processes is a plus. Excellent time management, ensuring high productivity levels. Strong attention to detail and a focus on accuracy. Personal Qualities Capable of working independently with minimal supervision. Takes full responsibility for tasks and their outcomes. Effective communicator at all organizational levels. Proactive and self-motivated with a strong ability to initiate tasks.