Key Results Summary Responsibilities Deliver online and in-person (across our services) quality training to meet learning outcomes and aligned to strategic and operational needs. Build training content and report on compliance via the online learning platform. Relationship building with colleagues and operational managers to help them achieve their KPIs and identify training needs. Undertake core training duties e.g. Induction & mandatory update days. Complete workplace assessments including observations and sign-offs of key competencies. Deliver existing courses and update as needed. Skills and Experience Communication Advocate culture of communication and information sharing between team members. May involve others in resolving and discussing mutual problems. Written responses presented in range of formats. Exchanges and clarifies technical or complex info for diverse audience. Thinking Style Analyses facts and available information to resolve varied and non-routine problems. Plans and organises a range of interlinked activities and tasks. May modify processes for best outcomes. Aware of wider issues. Uses experience to identify most appropriate actions. Pre-empts issues and trouble shoots. Well-being and Values Demonstrate interest, care and attention. Create a positive impression. Reliable, dependable and professional. Collaborate with residents - tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Understand the needs of older people and people with dementia Aware of cultural and individual differences in all interactions and service areas. Working with Others Role models integrity. Flexible style, stepping in to support team members when required. Liaises with other teams/departments and external partners/contacts as service area expert. Encourages engagement and flexibility within team. Other Skills and Qualifications Essential Experience of use of technology and online packages to aid training delivery Driver's licence Practical knowledge of delivering training to different learning styles Skilled at writing up observations and delivering feedback Desirable Experience of Kallidus LMS Experience of health and social care sector Delivery of core training for health and social care Relevant training or assessor qualification Delivery of moving and handling of people training Deliver training to divergent audiences from different sectors across the organisation Additional Information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. Hours: 35 hours, Monday to Friday (part time hours may be considered) Pay: £16.05 per hour Please note: This is mostly an office based role but the possibility of one day working remotely, can be discussed at interview. The role As an Administrator, the role involves providing administrative support to the services, including activities relating to finances, residents, colleagues, reception and general support to the wider management team. A working knowledge of Microsoft Office, including Word, Outlook and Excel, Access (or other databases) is essential. Training and development If you wish to proceed further with us, support and training will be provided to assist you in your role and take on extra responsibilities.