Job Description
Head of Maintenance
Nottingham
Up to £63,000 + Generous Pension, Package and Opportunities
About the University
The University of Nottingham is a highly prestigious, research-intensive university, with additional campuses in China and Malaysia. Established in 1881, it is a member of the Russell Group of leading UK universities, known for high academic standards and impactful research.
With a focus on sustainability and student experience, the university boasts modern facilities, beautiful campuses, and a vibrant community supported by various extracurricular activities, sports, and societies.
Purpose of role
The Head of Maintenance will be responsible for the effective delivery of all planned and reactive maintenance and services across the university estate. This includes leading a 60 strong internal Direct Labour Organisation (DLO) and managing a large and diverse external contractor supply chain with an annual spend in excess of £8m.
The Head of Maintenance will ensure that all maintenance services are delivered in a safe, compliant and efficient manner against a suite of robust Service Level Agreements and KPIs aligned to the needs of our diverse range of stakeholders.
Main Responsibilities
1. Maintenance Delivery Strategies
The Head of Maintenance will focus on creating effective maintenance plans in collaboration with the Director of Estates Operations and the Associate Director of Asset Management. This involves a balance between in-house and external services, with an emphasis on implementing a proactive Planned Preventative Maintenance (PPM) approach to minimize downtime and reduce costs.
2. DLO Leadership and Management
Building a high-performing Direct Labour Organisation (DLO) team by setting objectives, conducting appraisals, and ensuring staff welfare will be paramount. This will involve recruitment, training, performance monitoring, and maintaining adherence to HR policies.
3. External Contractor Management
This includes managing the supply chain of contractors and ensuring they meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
4. Service Delivery Performance
Overseeing the delivery of maintenance services, both planned and reactive, ensuring they meet operational, safety, and legislative standards.
5. Health and Safety
H&S responsibilities involve driving safety standards across all maintenance functions, ensuring compliance with policies, conducting risk assessments, and delivering health and safety training.
Person Specification
Skills
The role demands strong leadership and management skills with the ability to communicate, build relationships, and engage across all levels. Key skills include excellent interpersonal, organizational, and communication abilities (both oral and written), as well as proficiency in IT, particularly Microsoft Office.
Knowledge and Experience
You will need to have extensive experience in delivering maintenance and small works to industry standards, managing large operational teams across diverse building portfolios. An advanced technical knowledge of mechanical and electrical systems is required.
Qualifications
A HND qualification or equivalent in a maintenance or construction related subject. Relevant professional health & Safety qualifications (e.g. IOSH, NEBOSH) are also required.
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