Description This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you. The role is for 19hours, Wednesday 5hrs (either am/pm) Thursday 9-5 & Friday 9-5 The Mortgage Support Team in Wealth Management Operations is a center of excellence that supports the Wealth Management Mortgage Business in Europe offering High Net Worth clients UK mortgages. The Mortgage Support Team plays a pivotal role in supporting the growth of the Wealth Management Mortgage Business and delivering a superior client experience. This is an exciting opportunity to join a fast paced business with ambitious growth plans, new mortgage products under development and new markets to explore. Responsibilities include preparation of mortgage documentation, facilitating a seamless mortgage completion experience and providing after sales servicing to clients. The role requires strong partnership skills working closely with Mortgage Specialists, Legal partners and credit colleagues. A strong focus on quality, risk and controls is essential to ensure a high quality service and faster to client delivery. Responsibilities Partner with Mortgage Specialists through the lifecycle of the mortgage process Prepare mortgage documentation, including among others, application and offer packs, utilization requests, commencement letters and annual mortgage statements Instruct, legal and valuation work and undertake all completion activities including ensuring satisfaction of all conditions and mortgage loan booking Regularly partner with and provide support for colleagues in other locations (London, Geneva, Singapore) Maintain accurate data in systems and partner with other operations and technology colleagues to resolve exceptions Develop an in-depth understanding of the UK mortgage regulations and end-to-end process Understand and ensure compliance with, JPMorgan policies and regulatory requirements Support Regulatory Reporting requirements Partner with colleagues on projects to deliver new products, simplify or enhance existing processes and enhance the client experience Qualifications University graduate (preferably Law or Finance) or some previous basic experience in dealing with client credit documents Knowledge of mortgage documentation and regulation is a plus Experience within a financial institution is a plus Excellent interpersonal skills with an ability to communicate at all levels Strong organisational skills, ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines Familiarity with credit and lending products Ability to identify improvements and support delivery of process changes Strong Excel skills an advantage Control and Risk mitigation mind-set and strong attention to detail Your Pathway to Jobsharing at JPMorgan – IT’S A 2 BRAINER At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need. We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers. This role is part of a Jobshare opportunity and therefore a part-time role at 19hours.