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Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: St Richards Hospital/Worthing Hospital
Town: Chichester/Worthing
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Closing: 05/02/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
An exciting opportunity has arisen within the General Surgery Directorate to cover maternity leave on a one-year fixed-term contract. The Service Manager will cover St Richards and Worthing Hospitals sites.
This role will support the Directorate and Divisional senior management team through the co-ordination of performance monitoring, clinical governance reporting, project work, and with gathering relevant information/production of reports as required.
Main duties of the job
The post holder will be directly responsible for supporting and co-ordinating others to deliver timely and effective business support across the Directorate, which will require strong planning, prioritising, administrative and organisational skills. Additionally, the post holder will be responsible for leading, developing and improving the overall management of administrative services for the Directorate and for the day-to-day line management of our leads and administration staff, ensuring all statutory and mandatory training requirements and appraisals are maintained.
This role includes direct line management and support for the Surgical Rota Coordinators and oversight and management of the junior rotas.
Person specification
Experience/Qualifications
* Educated to degree level or equivalent professional experience
* Experience of managing performance activities in an NHS organisation
* Experience of managing people
* Experience of IT systems
* Experience of training and coaching staff
* Project Management Qualification
* Knowledge of NHS national targets including RTT and elective pathways
* Experience managing rotas and complex schedules
Skills
* Presentational skills: To interpret complex information and take appropriate action and provide expert advice as a result.
* To interpret trends in complex occurrences or complaints and take appropriate action and/or seek expert advice from appropriate sources.
* To plan and prioritise own and facilitate the management team's work.
* To identify and plan own professional development needs.
People Management and Development
* Highly developed communication and negotiating skills.
* To be able to lead, motivate and influence individuals both within and external to the organisation.
* To facilitate good working relationships with other colleagues across the directorate, Trust and Local Health Economy.
* To manage difficult situations including challenging behaviour: To be able to communicate effectively in writing, verbally complex information.
Strategic
* Demonstrable previous success in leading and delivering change and performance initiatives.
* Knowledge and understanding of recruitment and retention of staff and experience of successful deployment.
* Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
* Ability to think and plan strategically, tactically and creatively and to prioritise work programmes in the face of competing demands.
* Knowledge and experience in the use of human resource policy and procedure.
* Works on own initiative within Trust policies, referring to management for guidance when required.
EDI
* Evidence of having championed diversity in previous roles (as appropriate to role).
* Evidence of having undertaken own development to improve understanding of equalities issues.
Important information for applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigration eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker.
Closing adverts early: Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information
For help with the application process for non-medical vacancies only, please contact the Resourcing Team by Email: uhsussex.non-medicalvacancies@nhs.net
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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