Unleash Your Passion for Exceptional Service
Are you a dynamic and innovative hospitality leader with a passion for delivering top-notch customer experiences? Wellington College, a renowned independent school, is seeking an experienced Hospitality Support Manager to take our hospitality offerings to new heights.
Join us in shaping a world-class hospitality environment where your expertise will inspire a team dedicated to excellence and innovation.
As a pivotal member of our Operations team, you'll lead by example, crafting unforgettable experiences and driving exceptional standards. Your expertise will inspire a dedicated team focused on excellence and innovation.
What you’ll do:
* Ensure all functions are set up correctly and on time for each shift.
* Maintain uniform and appearance standards for yourself and the team at all times.
* Adhere to staffing schedules and report for allocated duties punctually.
* Comply with COSHH and HACCP procedures to ensure safety and hygiene.
* Actively manage the team to complete event preparations efficiently.
* Liaise with clients during events and assist with stock and drink orders as needed.
* Monitor food hygiene and health and safety standards to meet client and company expectations; conduct pre-event allergen briefings and staff briefings.
* Manage and train staff on Health and Safety, Food Safety, and Safe Systems of Work; provide regular feedback and promote a positive working relationship with colleagues.
* Seek innovative solutions, be proactive in overcoming challenges, provide feedback for improvement, and embrace change.
What you bring:
* Highly effective communication and interpersonal skills
* Ability to analyse problems, develop opportunities, and implement innovative solutions.
* Strong capability to enhance team effectiveness through leadership, motivation, coaching, and training.
* Excellent time management and organizational skills, demonstrating high self-motivation.
* Ability to demonstrate a commitment to self-development and learning.
* Ability to set high standards, achievable through striving for continuous improvement.
* Ability to act on own initiative and also to work effectively as part of a team.
* Flexible approach to role.
* A flexible approach to working hours and promote a positive mental outlook to all aspects of work.
* Basic Food Hygiene and Health and Safety Certificates.
* Experience of supervising a small team.
* Hospitality experience.
* Able to successfully implement changes.
* Knowledge of working in Educational establishments.
* Hold a personal driving license.
* Knowledge of current changing market trends.
Package Description
* Up to £29,000 per annum
* Monday through Sunday (5 day workweek) with flexible shift options (early, late, mid).
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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