About the role At a glance Role Title: Administrator, Customer Delivery Hub Position: This position is a permanent role Hours of Work: 37.5 Hours per week. Rota is 2 weeks Mon to Friday 14:00 - 22:00 2 weeks Tuesday to Friday 14:00 - 22:00 Saturday 10:30 - 18:30 Flexibility to cover other shifts when required. Flexibility to cover other shifts when required. There is Sunday or Bank Holiday work required for this position. Location: Avonmouth (Customer Delivery Hub) Salary: The starting rate for this position is £24,300.00, Annual About the role As our Administrator, you will work closely with a collaborative team of ten to ensure a seamless Customer Delivery Hub operation and high-quality administrative support for our internal and external stakeholders. You will resolve Stakeholder queries efficiently and effectively by utilising our CDH systems and communication channels. Your key responsibilities when supporting our Customer Delivery hub will be: Coordinate purchase orders for your distribution site, with a keen understanding of financial budgets, raising orders and receipting. Monitoring stock levels of sundry items. Coordinating orders and allocating Business dress to current and new Partners on site. Understanding and adhering to the General Data Protection Regulation (GDPR). Promoting and adhering to all Legal, Health & Safety and Site Operating procedures. Assisting the management team to ensure operational tasks are completed in an accurate and timely manner. This may include note-taking for formal meetings or inputting distribution third party's hours into our HR system. Why join our Customer Delivery Hub as an Administrator? By supporting your site’s administrative operation to run smoothly and in line with our policy and procedures, you will deliver the best service to our customers. You will gain comprehensive stakeholder skills management through interacting with our onsite partners, Customer Delivery resolutions team, management team, suppliers and other third parties daily. We will value and encourage your professional development. Working as our CDH Administrator means you will have the opportunity to develop and learn new skills within our supply chain network. You will work closely with our transport admin operation with the potential to gain knowledge about transport compliance. Essential skills you will need Experience working in an administrative role. Basic knowledge of IT systems and Google suites programs such as Excel Great Interpersonal interpersonal communication skills Effective organisation and planning skills Desirable: Previous experience working with mobile workers (e.g. Drivers) About The Partnership We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.