??Location:Birmingham (Office-Based)
??Salary:Negotiable Hourly Rate (DOE)
?Contract:Temporary (12 weeks) ? Permanent
About the Role:
We are looking for an experienced Former Tenant Arrears Officer to join a Birmingham-based housing association on a temporary to permanent basis. This is a fantastic opportunity for a skilled professional to help recover outstanding arrears from former tenants while providing tailored support and solutions.
The role starts on a 12-week temporary basis, with the expectation of transitioning into a permanent position upon successful completion.
Key Responsibilities:
?Debt Recovery & Arrears Management Recover outstanding rent and service charge arrears from former tenants.
?Tenant Engagement & Negotiation Contact former tenants to agree on affordable repayment plans.
?Legal & Enforcement Actions Initiate appropriate legal recovery actions where necessary, including liaising with solicitors and debt collection agencies.
?Tracing & Investigations Work with credit agencies and tracing tools to locate forme...