Are you looking for a job that offers a blended approach to working from home and in an office and provides genuine opportunity for personal and professional growth? Then look no further, an exciting opportunity has arisen to join the Northumbria Healthcare’s eProcurement Systems Team. The eProcurement Systems Team is part of the Procurement Service which operates on behalf of Northumbria Healthcare NHS Foundation Trust, Primary Care Trust sites and City Healthcare Partnership. Within this large catchment area (one of the biggest geographical areas of any NHS Trust in the country) the eProcurement Systems team manages, supports and administers a wide range of services which includes but is not limited to; maintenance of the Trusts eProcurement system, end user training, end user requisitioning and catalogue management. The department is looking for an enthusiastic and motivated individual with excellent oral and written communication skills to join as an eProcurement Systems Team Leader. Does this sound like you? Great, then please read further to find out more detailed information on what this exciting job opportunity. The Team Leader will manage the daily duties as grouped into specific disciplines, the e-Procurement Systems Team are responsible for the duties listed below, to ensure resilience and business continuity, requiring a degree of flexible working and a reasonable understanding of each other’s duties. These duties include: Project Leading Configuration and Change Control User Support Training Interface Management Reporting and Record-keeping Communication Analysis We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way Please read ‘applicant guidance notes’ before submitting your application. As a Team Leader you will be responsible on a day to day basis of four e-Procurement System's Officers, their duties are grouped into specific disciplines, there is overlap between the Officers to ensure resilience and business continuity, requiring a degree of flexible working and a reasonable understanding of each other’s duties. These duties include: Project Leading – Lead on projects to develop and enhance eProcurement modules, including the activities of planning, liaising with users, delivering project tasks, risk management and reporting outcomes. Configuration and Change Control - hierarchical approval structures, approval rights and employee set-up; facilitation and housekeeping of appropriate access rights for all end users; creation and maintenance of buyer-managed catalogues and adoption of supplier-managed catalogues to support GS-1 initiatives; setup and maintenance of locations to a consistent standard for use within multiple systems, in accordance with agreed procedures. User Support - administration, reporting and service-desk support for the Procurement Service’s P2P and e-Tendering solutions; first-line technical assistance by telephone and e-mail to end users; creating and updating guideline documentation to share with users and customers as appropriate. Training - roll out of the P2P online requisitioning systems to all user departments within the Trust, to enable electronic requisitioning of goods and services to be ordered directly by Wards/Depts. Interface Management - supporting the integration of inventory management systems within the Trust’s ordering processes and catalogues, processing and monitoring of daily interfaces between multiple systems. Reporting and Record-keeping - upkeep of and reporting on the contract registers in accordance with transparency guidelines; supporting Freedom of Information Act requests for data in a timely manner; maintaining Standard Operating Procedures, action logs and issue logs for the platforms and procedures within the team’s remit. Communication – liaising and working with all eProcurement Systems Officers in sharing information with staff across the team regarding developments, updates and downtime relating to each of the systems; supporting the Central Alert System and Field Safety Notice processes with data and dissemination as required; maintaining centrally-shared documentation for access by internal and external stakeholders via the associated internet and intranet pages. Analysis – analysing complex data sets to produce reports for use by Procurement and Finance staff; resolving invoice and contract queries relating to catalogued products; production of performance metrics including dashboards at monthly and quarterly intervals for use at departmental, divisional and board level.