An exciting opportunity has arisen for a Clinic Nurse Manager to join the Outpatient Directorate. As the Clinic Nurse Manager you will provide supervision to the nursing team and will manage in accordance to Trust policies. You will participate in innovation and evidence-based nursing practice through professional leadership and will work closely with the Outpatient Matron.
This is an excellent opportunity for someone wishing to develop their managerial and leadership skills.
Main duties of the job
The Clinic Nurse Manager has delegated responsibility for the management of the department including assessment of care needs, the development, implementation and evaluation of programmes of care and the setting of standards on a shift basis.
The Clinic Nurse Manager will act as a credible and professional role model and will encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.
The Clinic Nurse Manager has delegated responsibility for the operational and management issues and takes on the leadership of specific projects as agreed with the Outpatients Senior Sister and Outpatients Matron.
Job responsibilities
* Facilitate communication, which results in clear responsibilities being identified within the multi-professional team.
* There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual needs.
* Ensure that patient concerns are addressed in the department and work with the Patient Advisory and Liaison Service (PALS) and patient forums. Participate in the resolution of complaints/adverse incidents and implement action plans to prevent re-occurrence.
* It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment.
* Ensure that staff within the department are up to date with their statutory and mandatory training both essential and core to role.
* Ensure that the Medical Device Matrix is maintained reflecting staff competency and education requirements.
* To investigate and respond to incidents and complaints.
Person Specification
Qualifications and Experience
Essential
* 2 years post-registration experience.
Desirable
* Experience in the specific area.
Qualifications and Experience
Essential
* Portfolio of continued professional development.
Desirable
* Leadership experience.
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital.
Newcastle Road
Stoke
ST4 6QG
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