Manager, EU DSP Planning Fixed Term Contract
Job ID: 2828962 | Amazon UK Services Ltd.
Have you ever ordered a product on Amazon and wondered about its journey till your doorstep? If so, the Amazon Logistics, Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer experience is how we fulfill and deliver their orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible through a world-class last mile operation.
As Manager, DSP Capacity Planning Process Improvements, you will be responsible for supporting the long-term capacity strategy and plan for the DSP Program. In this role, you will create transparent processes, develop scalable infrastructure, and streamline capacity planning workflows. Implementing metrics and collaborating cross-functionally will be key to enhancing the organization's capacity planning capabilities.
This strategic role will transform the DSP planning function to support long-term growth and scalability. Because of the impact, this is a highly visible role with senior leaders and decision makers in Amazon operations. The incumbent will regularly lead business and planning reviews with senior operations leaders and manage relationships across a variety of stakeholders – including planning, finance, fleet, expansion, and local country teams.
Successful candidates will think like business owners and drive results by building solutions on behalf of our customers. They love innovation and enjoy interacting with different stakeholders. They will be resourceful, customer-focused, team-oriented, and have an ability to work independently under time constraints, while still meeting deadlines. They will have experience in data management, scalable reporting, and process enhancement.
Key Job Responsibilities
1. Improve existing manual processes and automate them to be more scalable.
2. Build a scalable and logical process utilizing Amazon's internal tools such as Quicksight.
3. Support with data and reports to influence reviews with operations leaders on capacity planning.
4. Partner with stakeholders to align on changes, and be the single source of truth for DSP demand.
5. Monitor and report on the progress in capacity build and utilization.
6. Work cross-functionally across multiple operations functions to drive standards in capacity planning and management.
7. Maintain a strong focus on the DSP experience in building realistic, yet attainable capacity plans.
BASIC QUALIFICATIONS
* Bachelor's degree
* Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
* Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Posted: November 13, 2024 (Updated about 1 hour ago)
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