At Sheraton Heathrow Hotel, the guest experience doesn’t stop when the sun goes down. Our Night Receptionists play a crucial role in ensuring a smooth and welcoming experience for guests throughout the night. From late-night arrivals to early-morning departures, you will be the face of the hotel, providing outstanding service and handling key operational tasks with efficiency and professionalism.
What You’ll Do:
1. Greet and assist guests during check-in, check-out, and throughout their stay.
2. Handle guest inquiries, process reservations, and manage late-night requests.
3. Maintain security and ensure a peaceful environment for all guests.
4. Conduct night audits, process reports, and manage financial transactions accurately.
5. Collaborate with other departments to ensure seamless operations overnight.
What We’re Looking For:
6. A dependable and detail-oriented individual with a passion for hospitality.
7. Strong problem-solving skills and the ability to stay calm under pressure.
8. Excellent communication and customer service abilities.
9. A commitment to professionalism, confidentiality, and upholding brand standards.
10. The ability to work independently while managing multiple tasks efficiently.
Qualifications:
Education: High school diploma or. equivalent.
Experience: No prior experience required—just a strong work ethic and a willingness to learn.
Supervisory Experience: None.
License or Certification: Not required.
If you thrive in a nighttime role and enjoy creating a welcoming atmosphere for guests, we’d love to hear from you. Apply today to join the Sheraton Heathrow Hotel team.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.