Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.
Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.
We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus
Overall Purpose of the Role
Lead and develop a bid team with the relevant service / product / business knowledge required to prepare winning bids
Own the bid process from qualification through to contract award
Ensure our bids are compliant, competitive and attractive to our clients
Key Responsibilities
Implement and continually assess all necessary bid procedures, governance, and processes
Attend and run weekly bid/no bid meetings, recording all opportunities and meeting outcomes
Allocate and co-ordinate Design resource to ensure the timely preparation of bids
Manage multiple stakeholders to challenging deadlines across all aspects of our business, both internally and externally
Provide valuable input into opportunity qualification, win strategies, commercial discussions, and solution design
Undertake technical reviews of bids to ensure compliancy and alignment to available bid intelligence such as budgets, solution preferences etc.
Develop and maintain Commercial Awareness within the design team to ensure bids are aligned to specifications, are value engineered whilst remaining compliant, and capture all project/technical risks as part of the design process
Promote innovation and alternative options in our bids to help ensure we maximise our opportunity to get in front of the client
Support Design & Sales in the production of bid support materials including written quality responses, Programmes of Work, Risk Registers, Resource Schedules, Implementation Plans etc.
Develop relationships with all key approved equipment suppliers and manufacturers to maximise the support we receive and the opportunity referrals we receive
Assist Sales in the development and delivery of presentations/proposals to customers at pre and post tender stages
Maintain a live log of “Work in Progress” recording all key bid data
Maintain a live “Bid Planner” covering current resource allocation, anticipated bid timelines, key meetings, surveys, holidays etc.
Review and collate all bid data and produce a monthly management report for the,
CTO that presents team performance, team issues, bid status etc.
Establish a process for regular team appraisals designed to optimise performance and professional development.
Qualifications, Knowledge, Skill and Experience required
Essential:
Educated to degree level or equivalent
Minimum of 5 years’ experience in the Security Industry
Demonstratable experience across all electronic security disciplines with strong understanding of design architecture, dependencies, and product integrations
Ability to drive progressive security system design and services, with a high dependency on IT centric architecture
Excellent communication and negotiation skills
Excellent writing skills
Excellent appreciation of the Commercial aspects of the design and bid process
Excellent Microsoft Office skills (Word, Excel, Powerpoint, Outlook)
Desirable:
Good understanding of associated disciplines including general electrical installation, cabling and civil works
Knowledge of the main contractual documents used in the M&E electrical services
(security market) Experience of customer support/account management
Qualifications or demonstrable experience of IP network design and deployment
Technology Experience:
Access Control
Brivo, C-Cure, Gallagher, Genetec, Honeywell, Lenel S2, Nedap, X-Plan
CCTV
Axis, Bosch, EagleEye Networks, Genetec, Hanwha, Milestone, Pelco, Synectics
Intruder
Honeywell Galaxy, Texacom
Intercom
2N, Commend, Zenitel Stentofon
SMS/PSIM
Advancis, Cortech, iComply(Veracity)
Analytics
Briefcam, Davantis
Personal Qualities
Ability to work well under pressure and to tight deadlines
Self-motivated with a positive, flexible, and pro-active approach
Organised and efficient
Excellent attention to detail
Good problem solving
Interest in helping others
Competencies for Success
Energetic & enthusiastic leader as well as being an excellent team player
Strong people management
Proven capability in winning, multi-million-pound complex opportunities
Ability to multitask and manage several bid campaigns simultaneously
Excellent technical writing
High commercial awareness
Special Relationships and Contacts (Internal and External)
Internal
Senior Management Team
Design Team
Sales Team
Projects Team
Service Team
Finance Team
External
Key Customers
Potential New Customers
Aproved Equipment Suppliers