Client & Insight Manager
Salary - £40,000 DOE
Mon-Fri, 9am to 5pm
Manchester
Do you possess experience within management?
Are you looking to start that next chapter within your career?
MPJ Recruitment are proud to be working alongside one the UK's largest Debt recovery and enforcement groups that have been in operation for over 40 years, employing over 500+ staff nationwide.
Present time, they are looking to make a fantastic addition to their team in the Manchester area. They are currently on the lookout for a Client & Insight Manager to join their team and make a big impact.
Client & Insight Manager responsibilities:
* Analysing departmental KPI data to identify trends and increase efficiency and reporting this to the Group Head of Client Services
* Monitor client performance using system driven management information (MI) with a view to continuous improvement.
* Creation of monthly client MI packs with support of the Head of Data and appointed Client Services Manager
* Actively relationship manage clients, identified by the Head of Client Services
* Continually improve client relations and attend review meetings and/or functions as required.
* Maximise instructions from clients where possible through performance and liaise with operational managers where required to ensure this can be achieved.
* Liaising with clients to understand data requirements and provide reports to support DRPs performance to client...