Mervyn Stewart are a thriving and exciting company with a track record of success and growth. We are constantly growing our business and therefore we have an exciting opportunity for a Parts Advisor to join our AfterSales Team in Mervyn Stewart Belfast dealing with MG and Skoda brands.
As a Parts Advisor, you will help ensure the efficient running of the Parts Department with reference to trade, workshop sales and goods inwards. You will also be building and maintaining strong and lasting relationships with our customers whilst also working to achieve sales targets for the department. This is a role for a talented, enthusiastic individual keen to develop their skills within the motor industry.
About The Role
Key Responsibilities
* To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company’s requirements and policies at that time.
* Provide a service to the highest standard that customers can trust.
* Undertake the goods inwards and receipting processes, issue of parts to workshop jobs and accurately identify and price parts on electronic vehicle health check.
* To ensure technicians are served as quickly as possible.
* Parts that require ordering are obtained as quickly and economically as possible.
* Return of warranty parts in accordance with manufacturer guidelines.
* Parts to be properly located as per manufacturer guidelines.
* All stock and orders to be checked against delivery and advice noted and located.
Remuneration and Benefits
* The successful candidate can expect a competitive salary starting at £26000 with bonus earning opportunity.
* Company Pension scheme.
* Company uniform/PPE where applicable.
* Permanent, Full Time work 40hrs week (plus a Sat rota).
* 30 days holiday Inc. stats (increasing with service).
* Health, Wellbeing and Discount Shopping Membership availability.
* Manufacturer Training and Development Programme.
Mervyn Stewart are an equal opportunities employer. We aim to provide quality, secure employment to staff in an atmosphere free from aggression and hostility. We appreciate the efforts of our colleagues and recognise application as well as achievement.
Mervyn Stewart reserve the right to expand the criteria to aid shortlisting. The application will close when we have received the required quality or number of applications.
Required Criteria
* Good Interpersonal and communication skills.
* A full valid UK driving licence also required.
* Ability to work to deadlines.
* Ability to work as a member of a team as well as on own initiative.
* IT literate.
* Minimum 2 years’ experience in a busy franchised parts dept. essential.
Desired Criteria
* Minimum of 5 GCSE’s grade C or above including Maths, ITC and English preferable.
* Previous experience within the relevant franchise Motor Trade preferable but not essential.
Skills Needed
* Answering Customer Questions
* Data Entry and Basic Computer Skills
* Ability to Identify and Anticipate needs
* Attention to detail
* Communication
* Teamworking
* Employee Relations
* Administrative skills
About The Company
Welcome to Mervyn Stewart, one of Northern Irelands long established family run car dealerships. At our award-winning dealerships in Belfast, Conlig and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include Motability, Fleet, Servicing and maintenance.
At Mervyn Stewart we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team.
Company Culture
At Mervyn Stewart, we focus on detail, on customer service, on value and respect for the employee not just the customer.
Company Benefits
At Mervyn Stewart we believe in rewarding hard work with more than just a paycheque! So, in return for the commitment which makes Mervyn Stewart a success, we like to repay the value our colleagues give us by giving back a sense of security and support.
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