Job summary Agenda for Change Band 9 - £105,385 - £121,271 per annum Permanent Full time NHS England (NHSE) have procured and are establishing a Psychological Support Service for people infected or affected by the infected blood scandal. The service is currently being rolled out across England. Newcastle Hospitals is proud to be delivering local and regional services and to provide national leadership to the IBPS. The IBPS model has been informed by long-term research and engagement with beneficiaries. The IBPS offers specialist psychosocial assessment and psychological support across 17 localities organized into seven regions across England. The service offers initial engagement with a patient navigator who will support the beneficiary through the service, together with formulation-driven psychological interventions, and access to peer support forums. Main duties of the job The service involves active outreach with a straightforward entry into the service. Referrals will be managed within a national telephony and digital case management system and care will be provided both in-person or virtually. The National Professional Lead for the Infected Blood Psychological Service will be employed by Newcastle Hospitals and will be responsible for professional leadership and oversight of the service, co-ordination of clinical delivery to ensure consistency and best use of resources nationally, working in collaboration with local and regional service providers to shape the development of services, to monitor and ensure equity of access for beneficiaries, to advise NHSE on capacity and demand, to build and maintain excellent relationships with all stakeholders including NHSE and DHSC. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under Documents to download or Supporting documents. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 28 March 2025 Pay scheme Agenda for change Band Band 9 Salary £105,385 to £121,271 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-07-035 Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities The post holder will provide overarching professional leadership for the ongoing mobilisation of the service, will work alongside NHS England in completing and updating the design and standard operating procedures of the service e.g., developing detailed service guidance for providers, co-leading the design/mobilisation/commissioning and professional leadership of the national aspects of the service including delivery of the clinical model as well as telephony, the case management system, peer support, public facing website, professionals facing website, national communications and staff induction and development. The post holder will work closely with the NHS England team working on the ongoing mobilization. They will work with programme senior responsible owners and other stakeholders to develop and deliver the programmes ambitions and ensure the programme is clinically focused, credible and effective. The national professional lead will work closely with the Chief Psychological Professions Officer at Newcastle Hospitals and will deputize for the CPPO. The post holder will have an office base in Newcastle and will be expected to work in a hybrid way, given the national remit of the role. This post is subject to the rehabilitation of the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Services (formerly known as the Criminal Records Bureau) to check for any previous criminal convictions. If you are interested in this exciting opportunity, please contact Sarah Helps, Chief Psychological Professions Officer email sarah.helps1nhs.net. Candidates who are shortlisted for interview will be contacted by email and will be required to complete online psychometric tools and participate in a psychometric assessment as part of the selection process. You should check your SPAM folders as well as your inbox. NO AGENCIES PLEASE Closing Date for applications: Wednesday 16 April 2025 Interview Date: Tuesday 29 April 2025 Job description Job responsibilities The post holder will provide overarching professional leadership for the ongoing mobilisation of the service, will work alongside NHS England in completing and updating the design and standard operating procedures of the service e.g., developing detailed service guidance for providers, co-leading the design/mobilisation/commissioning and professional leadership of the national aspects of the service including delivery of the clinical model as well as telephony, the case management system, peer support, public facing website, professionals facing website, national communications and staff induction and development. The post holder will work closely with the NHS England team working on the ongoing mobilization. They will work with programme senior responsible owners and other stakeholders to develop and deliver the programmes ambitions and ensure the programme is clinically focused, credible and effective. The national professional lead will work closely with the Chief Psychological Professions Officer at Newcastle Hospitals and will deputize for the CPPO. The post holder will have an office base in Newcastle and will be expected to work in a hybrid way, given the national remit of the role. This post is subject to the rehabilitation of the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Services (formerly known as the Criminal Records Bureau) to check for any previous criminal convictions. If you are interested in this exciting opportunity, please contact Sarah Helps, Chief Psychological Professions Officer email sarah.helps1nhs.net. Candidates who are shortlisted for interview will be contacted by email and will be required to complete online psychometric tools and participate in a psychometric assessment as part of the selection process. You should check your SPAM folders as well as your inbox. NO AGENCIES PLEASE Closing Date for applications: Wednesday 16 April 2025 Interview Date: Tuesday 29 April 2025 Person Specification Qualifications & Education Essential A recognised professional qualification and UK statutory or PSA accredited registration in one (or more) of the following psychological professions in NHS commissioned healthcare: Practitioner Psychologist (HCPC), Psychological Therapist (ACP, BABCP, HCPC, SCoPEd) or Psychological Practitioner (BABCP or BPS). Educated to Doctorate or equivalent level, or experience of working at an equivalent senior level in the specialist area of psychological healthcare Additional specialist qualifications relevant to the Infected Blood specialism. Knowledge & experience Essential Extensive, up to date experience leading psychological / psychological professions services within an NHS Trust or equivalent. Senior leadership experience in the NHS/DHSC, operating at or close to Board level. Knowledge and experience of working in or with the DHSC, arm's length bodies and other health organisations. Detailed and expert knowledge of the psychological professions landscape. Knowledge of evidence-based policy making and corporate NHS governance. Track record of delivering major change programmes to transform clinical services. Experience of operating successfully in complex, highly political environments. Experienced clinician with credibility and the ability to command the respect of all clinical and non- clinical professionals. Experience of developing, applying, and reviewing an evidence-based approach to decision making. Knowledge and understanding of national and/or international evidence around psychological services and infected blood. Experience of managing staff across professional boundaries. A good understanding of how to use data and financial incentives to improve quality and productivity. Working knowledge of Microsoft Office with intermediate keyboard skills. Awareness of equality and valuing diversity principles. Understanding of Confidentiality and Data Protection Act. Skills & Abilities Essential Ability to demonstrate, understanding and apply our workplace values. These are embedded in all roles and applicants must evidence their values as part of the application process. The ability to build excellent collaborative networks. The ability to deal with ambiguity and complexity. Ability to provide brief, concise, and actionable briefing and advice. Able to develop effective and mutually supportive relationships with key partners within and with other organisations. Highly developed interpersonal skills, negotiation, conflict management, feedback, partnership working, and coaching skills. Ability to communicate with stakeholders and the media and convey complex messages to different recipient groups. Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations. Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement. Ability to communicate with clinical, academic and all levels of staff. Ability to travel across multiple sites across England where required. Person Specification Qualifications & Education Essential A recognised professional qualification and UK statutory or PSA accredited registration in one (or more) of the following psychological professions in NHS commissioned healthcare: Practitioner Psychologist (HCPC), Psychological Therapist (ACP, BABCP, HCPC, SCoPEd) or Psychological Practitioner (BABCP or BPS). Educated to Doctorate or equivalent level, or experience of working at an equivalent senior level in the specialist area of psychological healthcare Additional specialist qualifications relevant to the Infected Blood specialism. Knowledge & experience Essential Extensive, up to date experience leading psychological / psychological professions services within an NHS Trust or equivalent. Senior leadership experience in the NHS/DHSC, operating at or close to Board level. Knowledge and experience of working in or with the DHSC, arm's length bodies and other health organisations. Detailed and expert knowledge of the psychological professions landscape. Knowledge of evidence-based policy making and corporate NHS governance. Track record of delivering major change programmes to transform clinical services. Experience of operating successfully in complex, highly political environments. Experienced clinician with credibility and the ability to command the respect of all clinical and non- clinical professionals. Experience of developing, applying, and reviewing an evidence-based approach to decision making. Knowledge and understanding of national and/or international evidence around psychological services and infected blood. Experience of managing staff across professional boundaries. A good understanding of how to use data and financial incentives to improve quality and productivity. Working knowledge of Microsoft Office with intermediate keyboard skills. Awareness of equality and valuing diversity principles. Understanding of Confidentiality and Data Protection Act. Skills & Abilities Essential Ability to demonstrate, understanding and apply our workplace values. These are embedded in all roles and applicants must evidence their values as part of the application process. The ability to build excellent collaborative networks. The ability to deal with ambiguity and complexity. Ability to provide brief, concise, and actionable briefing and advice. Able to develop effective and mutually supportive relationships with key partners within and with other organisations. Highly developed interpersonal skills, negotiation, conflict management, feedback, partnership working, and coaching skills. Ability to communicate with stakeholders and the media and convey complex messages to different recipient groups. Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations. Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement. Ability to communicate with clinical, academic and all levels of staff. Ability to travel across multiple sites across England where required. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)