* 25 days holiday
* Free onsite parking
* Company Benefits package
Company Overview:
Our client is a leading industrial supplier based in Bradford, providing essential products and services to a wide range of sectors. To support their expanding sales team, they are looking for a proactive and detail-oriented Sales Support Administrator.
Key Responsibilities:
* Accurately inputting customer orders, checking stock availability, and ensuring timely delivery.
* Responding to customer inquiries via phone and email, providing product information, quotes, and updates on orders.
* Supporting the sales team with administrative tasks such as preparing sales reports, managing customer accounts, and coordinating sales meetings.
* Updating and maintaining customer records in the CRM system, ensuring all data is accurate and up to date.
* Acting as a key point of contact between the sales, warehouse, and logistics teams to ensure smooth order fulfilment.
* Assisting with the preparation of invoices, delivery notes, and other relevant documentation.
* Investigating and resolving any issues related to orders, deliveries, or payments, ensuring customer satisfaction.
Skills & Experience Required:
* Previous experience in a similar sales support or administrative role.
* Strong organisational skills with excellent attention to detail.
* Excellent communication skills, both written and verbal.
* Ability to work independently and as part of a team in a fast-paced environment.
* Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems.
* Ability to prioritise tasks and manage time effectively.
* Experience within the industrial or manufacturing sector is desirable but not essential.
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