Open to International applicants with valid Canadian Work permits: Yes
As an Administrative Assistant in the Charter Sales department, you will be the first point of contact for rental and charter clients from around the world. This role is primarily responsible for completing bookings, quotes, and required administrative processes throughout the sales cycle. This role works closely with both our dispatch and operations departments and is an integral part of the Wilson’s team.
If you are organized, detail-oriented, and enjoy a fast-paced working environment, this is the perfect opportunity for you!
We are an equal opportunity employer that values diversity and inclusion in the workplace and is committed to providing a workplace free of harassment and discrimination. We are pleased to consider applications from all qualified candidates.
Responsibilities & Qualifications
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience.
Experience:
2 years to less than 3 years.
Responsibilities:
1. Schedule and confirm appointments
2. Manage contracts
3. Answer telephone and relay telephone calls and messages
4. Answer electronic enquiries
5. Compile data, statistics and other information
6. Arrange travel, related itineraries and make reservations
7. Greet people and direct them to contacts or service areas
8. Set up and maintain manual and computerized information filing systems
9. Type and proofread correspondence, forms, and other documents
10. Perform data entry
11. Provide customer service
12. Consult with clients after sale to provide ongoing support
Experience and specialization:
Computer and technology knowledge in MS Excel, MS Outlook, MS PowerPoint, MS Windows, MS Word, Enterprise resource planning (ERP) software, SharePoint, Adobe Acrobat Reader, and Electronic mail.
Technical terminology:
Business.
Area of work experience:
Tourism.
Additional information:
1. Security and safety: Criminal record check
2. Transportation/travel information: Public transportation is available
3. Work conditions and physical capabilities: Ability to work independently, fast-paced environment, work under pressure, tight deadlines, attention to detail, repetitive tasks, large workload, work with minimal supervision
Personal suitability:
Ability to multitask, excellent oral communication, excellent written communication, flexibility, judgement, organized, team player, accurate, client focus, reliability, time management, adaptability, accountability, dependability, due diligence, quick learner.
Salary: $22-26/hr
Other Perks/Benefits
Health benefits, Dental plan, Health care plan, Vision care benefits, Free parking available.
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