Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Responsibilities:
1. Ensure customer service is of the highest standards at all times
2. Be a role model for your team and Kurt Geiger with your own service standards
3. Ensure all store and company sales targets, policies and procedures are met and maintained
4. Actively liaise, communicate and develop good relations with your team and Senior Management
5. Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
6. Rota your team effectively and ensure optimum cover during peak trading periods
7. Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
8. Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Requirements
9. Previous high turnover, fast paced store/concession management role
10. Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
11. A customer service ambassador
12. Proven ability to drive a large team
13. Representative of our luxury/fashion forward brand in every way
Benefits
14. Competitive basic salary
15. Generous bonus structure
16. Enviable discounts