We are seeking a meticulous and proactive Production Administrator to join our team. In this role, you will be responsible for a variety of administrative tasks to ensure the smooth operation of our production processes. Your key responsibilities will include, but not limited to: Create Delivery Notes : Generate delivery notes on SAP and liaise with the accounts team. Customer Communication : Respond to customer emails on Etsy and manage the online orders email account. Transport Booking : Organise and book transport. DPD Administration : Handle labels, booking collections, and resolving queries for DPD. Order Support : Assist with online order picking and dispatch when required. Phone Handling : Answer incoming phone calls and assist customers. Pallet Labels : Create pallet labels for dispatch. Order Management : Print and organise orders for the picking team and ensure correct customer labels are used for orders. Customer Contact : Reach out to customers regarding order issues or to clarify order details. Order Confirmation : Confirm customer orders on the order system. Work Environment : Maintain a clean and organised work environment. Stock Management : Assist with stock management and inventory control. Reporting Issues : Report any discrepancies or quality issues to the supervisor. Administrative Support : Support the production team with administrative tasks and problem-solving. Process Improvement : Assist with the implementation of process improvements and efficiency initiatives. Working Hours: Monday to Friday : 6am - finish. Saturdays : Rotational Saturday shifts from 6am - 1pm.