Weekend Events / Customer Service staff
Our Customer Service Assistants will provide a First-class service to our passengers whilst always ensuring their safety.
They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively ensuring passengers have valid tickets to use the bus replacement service, and that they are directed to the correct bus.
You will often be the first person and the last person our customers meet on their journey, therefore your role as bus liaison officer is vital in upholding the safety and service to all customers.
You will receive an ID Badge, that will enable you to travel on-board the clients lines free of charge, to and from shift. Your ID Badge and free travel ensures that you can travel around the network and work at multiple stations within the Region, this has a positive aspect as it will open you up to more shift opportunities
Pay: £11.44
Hours: Weekends Saturday and Sunday 6am is the earliest start and 11pm is the latest finish.
Duration: ASAP and ongoing, however the option to be up-skilled to a Gateline worker with Monday to Sunday full time hours is available.
Responsibilities:
Effectively manage the crowds for passenger using rail replacement services, ensuring they have a valid ticket to travel and that they are in the correct queue dependant on their destination.
Delivering excellent customer service by responding to customer enquiries as quickly and...