Are you a professional Customer Service Advisor who wants to work with a progressive, innovative accident repair group? Earning a competitive salary with bonus opportunities, access to an exclusive discounts and wellbeing portal, company pension and length of service rewards? We may be the career boost you’ve been looking for!
Here at Foray Motor Group Accident Repair Centres, our customers are at the forefront of our business. We empower our teams to deliver the best support and experience possible for all our customers.
The Foray future has never been more exciting! New technologies used in Accident Repair are evolving every day, which is really helping us re-shape the vehicle repair industry. That's why we're excited to grow our teams and are looking for people to join us.
As a CSA…
Here’s what you’ll be doing:
·You’ll be the first point of contact for our guests when it comes to repair updates and help them navigate the difficulties involved in dealing with an insurance claim.
·Administrating Insurance claims with accuracy and following internal processes.
* You will deliver high levels of customer contact and communications throughout the vehicle repairs.
·Loading work into the workshop, ensuring capacity is managed to allow maximum throughput
·Daily banking
·Organizing a team of drivers to meet customer’s expectations
Here’s what you’ll need:
·Experience working in a customer centric industry
·An enthusiastic approach and the need to stay busy
·Strong data input skills
Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgewater, Dorchester and Southampton. The 9 location group, with an annual turnover in excess of £150m, employs circa 400 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people. Whether you’re a salesperson, a vehicle technician or in customer service, we would like to hear from you. And, if you haven’t yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.
Benefits:
·A competitive salary
·Company Pension
·Employee discounts and wellbeing portal.
·Increasing annual leave program
Foray Motor Group is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.
Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive sufficient volume of applications. Therefore, we recommend you apply early
- We are not able to offer sponsorship for people living outside the UK
- If you need any support throughout the application or interview process, please make the a member of our team or the Hiring Manager aware.
We advertise our vacancies to attract candidates. If we require agency assistance we will contact agencies directly. Any speculative CVs we receive will not be accepted as an introduction.
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