Main area: Emergency Medicine
Grade: NHS AfC: Band 2
Contract: Permanent
Cross site
Hours:
* Full time
* Part time
37.5 hours per week (Day and night shifts)
Job ref: 359-6854409-T2
Employer: Maidstone and Tunbridge Wells NHS Trust
Employer type: NHS
Site: Maidstone and Tunbridge Wells Hospital
Town: Maidstone Hospital
Salary: £23,615 pa pro rata
Salary period: Yearly
Closing: 30/01/2025 23:59
Job overview
The role exists to provide a multi-skilled worker who, under the supervision of a Practitioner, supports the Multidisciplinary Team with clinical and non-clinical practices in order to provide patient-centred care. You will support practitioners and assist with patients attending the Emergency Department and Urgent Treatment Centre.
There are several training opportunities that will be available to you including venepuncture, wound care, and plastering. In the absence of the care certificate/NVQ in health and social care, you will be required to complete a level 2 Healthcare Support Worker Apprenticeship within the first 13 months of employment.
The role of the HCSW includes assisting with the initial assessment of patients presenting to the Emergency Department who are streamed to be seen within the Urgent Treatment areas including GP in ED and Minor injuries. The role includes undertaking observations, urinalysis, electrocardiograms (ECGs), and venepuncture. When working in minor injuries, wound care, visual acuity testing, and plastering are amongst the several duties that are undertaken.
Main duties of the job
* Prioritise workload after the Practitioner has instigated the care required by each patient.
* Receive, welcome and orientate patients and their relatives/friends to the clinical area.
* Carry out observations and recording of patients' physiological measurements in recognition of own knowledge and competence.
* Undertake minor clinical procedures, e.g. application of dressings, bandages, slings, and wound closure (following appropriate training, supervision of practice, and assessment of competence) as instructed by a Practitioner.
* Obtain specimens, e.g. midstream specimen of urine (MSU) and MRSA screening swabs, label specimens correctly, and send to the laboratory. Perform urinalysis and record findings on appropriate documentation and report to the Practitioner.
* Prepare and support patients both physically and psychologically before, during, and after treatments, procedures, and investigations.
* Escort low/medium risk patients to and from other departments following assessment by a Practitioner.
* Store pharmacy/general supplies in the absence of the pharmacy technician/stores person.
* Demonstrate own duties to new/temporary staff.
* Support and participate in the training of Trainee Clinical Support Workers undertaking their Care Certificate.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex.
Benefits
* At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
* Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
* Blue Light card eligibility.
* And more, additional benefits can be found in the benefits documents below.
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level.
Minimum Requirements
* Ability to read, write, perform simple calculations and communicate in English.
* Holds or commitment to complete the Care Certificate Programme within the first 6 months.
* English and Maths Level 1 or GCSE English and Maths grade D/3 or above.
* Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2.
Experience/Knowledge
* Interest in working in a care setting.
* Understands importance of and provides good customer care.
* Experience within a care role/setting.
* Previous experience of teamwork.
* Previous experience of customer care.
* Working in a healthcare or related setting.
Skills
* Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
* Good interpersonal skills.
* Basic computer keyboard skills.
* Able to support and reassure patients/carers.
* Understands importance of maintaining confidentiality.
Attributes/Qualities
* Has a caring, compassionate, and professional nature.
* Demonstrates self-motivation.
* Adaptable and flexible.
* Able to work as part of a team.
* Aware of own limitations.
* Responsible and reliable.
* Diplomatic and calm.
* Able to cope with fast-paced work.
* Willing to develop own knowledge and practice.
* Ability to work as a team and form professional relationships with colleagues.
In the event that we receive a high volume of applications, we may need to close the application process earlier than planned. To avoid missing out, we encourage you to submit your application as soon as possible.
Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.
Good luck! We look forward to welcoming you to our exceptional team!
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