Job number UU02408
Country: United Kingdom
Region: Manchester
Location name: Denton Water Treatment Works, Manchester Road North, Denton, Manchester, M34 3QJ
Posting End Date: 19/03/2025
Band: 4b
Role Type: Permanent
Work hours: 37 Hours per Week
Salary: Competitive Salary
Salary: Competitive Salary
Work Type: Onsite
Job Location: Denton Water Treatment Works, Manchester Road North, Denton, Manchester, M34 3QJ
Role Type: Permanent
Employment Type: Full Time
Working Hours: 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* Enhanced parental leave schemes
Job Purpose
You will be responsible for effective delivery of corrective and preventative maintenance work banks to deliver business performance and improve asset performance within a wholesale geographical area, driving productivity across area by working closely with local FSE teams and Work Management to improve scheduling principles, resolve complex job issues, reduce job rejections and repeat visits.
Accountabilities & Responsibilities
You will be responsible for:
* Effective backlog management of corrective and preventative maintenance work banks to reduce the operational risk of assets being out of service by understanding issues and leading within the area to support Field Service Engineers in resolving complex operations
* Working collaboratively with the Technical Coordinators to create effective annual maintenance plans that deliver business performance
* Reducing asset downtime across the asset base for Production Manager areas by delivering an effective maintenance service and working closely with site teams to utilize local knowledge and learning to support the design and delivery of the spares strategy
* Communication of data and analytics to weekly field hub performance meetings to inform the Production Managers and field teams of asset performance, risks and issues, and lessons learnt to aid continuous improvement
* Support for monthly root cause failure analysis studies with maintenance optimisation team to improve local asset health and reduce repeat failures whilst supporting the ongoing improvement of the maintenance work bank
* Providing gatekeeping support to the field hub and Production Managers to challenge high priority work requests to reduce the amount of high priority reactive work that impacts preventative maintenance delivery
* Working in a standardised way across Production Manager areas and the wider business as part of the Maintenance delivery team to improve maintenance performance and deliver the maintenance strategy
* Effective communication with the Field Service Engineers on changes to engineering practices such as new SOP's/SSI's, preventative maintenance job plans and maintenance work bank changes to ensure that the type of work carried out is standardised across the business
* Carrying out work assurance across the field teams to ensure the highest standards of safety behaviour and that the teams have the correct capabilities, training and tools to deliver an effective maintenance service
Technical Skills & Experience
Extensive background in planning and executing maintenance activities and work requests, ensuring all tasks are completed efficiently and effectively.
Demonstrated ability to deliver complex operations, providing high levels of customer service, quality, operational efficiency, and cost-effectiveness, ensuring seamless delivery.
Excellent planning and organizational skills to manage personal and team workloads, facilitating the achievement of maintenance KPIs. Ability to generate, monitor, and complete work orders while understanding their financial impact.
In-depth knowledge of asset management principles, including cost maintenance, monitoring, maintenance routines, asset registration/de-registration processes, and the fundamentals of Reliability Centred Maintenance (RCM) and Failure Modes Effects Analysis (FMEA).
Proven communication (verbal and written) and influencing skills at all levels within the organization, translating company goals into day-to-day objectives. Ability to build collaborative relationships with operational staff, other departments, and key stakeholders, such as framework contractors.
Qualifications
To be considered for this role you will be qualified to a minimum of either City and Guilds, ONC or Level 3 Diploma in Engineering with hands-on engineering experience gained in an operational environment and have strong engineering competence relating to water industry assets.
About the Team
Join our team to oversee corrective and preventative maintenance, enhance scheduling, and resolve complex issues in a wholesale geographical area. You'll manage backlogs to minimise asset downtime, collaborate on annual maintenance plans, and support root cause failure analysis. Communicate data to inform performance meetings, challenge high-priority work requests, and standardise practices across the business. Ensure effective communication of engineering changes, carry out work assurance, and maintain high safety standards within field teams. Be part of a team dedicated to continuous improvement and maintenance excellence.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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