The Vacancy
Summary of Role
Senior Digital Solutions Engineer working in our Digital Solutions team.
About the role
This is a hands-on role, where you'll be involved in the end-to-end development and maintenance of our customer-facing portal, internal systems, core administration systems, and analytics. The successful candidate will work with other internal IT teams to identify root causes and support technical and functional triage of incidents. You will be responsible for being the 2nd line and 3rd line support for business-critical applications, responding to incoming incidents, queries, and requests. It is essential that you are a highly organized individual with customer-focused skills to ensure issues and requests are prioritized based on business importance.
You will be part of a multi-disciplinary team consisting of application specialists and system technical experts, actively contributing to customer satisfaction and IT targets. This role involves ensuring that both new and existing systems and services are running optimally, as well as analytics and database administration. As the Senior Digital Solutions Engineer, you will be involved in technical specifications, T-SQL development, deployment of SSIS packages or new releases, and troubleshooting solutions.
Key Responsibilities & Duties
1. Design and develop views, stored procedures, and SSIS packages using Visual Studio.
2. Provide advice, guidance, and estimates to the development and technical process to ensure proposed solutions are operationally supportable.
3. Undertake 2nd-3rd line incidents and problem management for client-facing technology services, messaging/APIs, and business applications.
4. Actively participate in the resolution of major incidents, post-incident reviews, and change implementation reviews.
5. Liaise with external suppliers of software and services, and other specialist teams within IT to resolve incidents.
6. Responsible for resolving complex application incidents and requests.
7. Work with other IT teams to extend the DevOps framework and improve development and release processes.
8. Systems design, development, code review, debugging, and support tests of bugs.
Knowledge, Skills & Experience
1. At least 5 years of hands-on experience as a DBA or systems developer.
2. Microsoft SQL Server expert, with experience in database administration, data movement, SSIS, and data analytics.
3. Experience in development and deployment.
4. Knowledge of Continuous Integration (CI) and Continuous Delivery (CD) concepts.
5. Passionate about providing quality service and willing to develop new skills.
6. Experience in building/calling RESTful services is an advantage.
About us
Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organization enjoy a culture of collaboration, creativity, and mutual respect, and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.
What we do
We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers across the country and equally talented people to be based at our Head Office in Bromley.
Our Benefits
Work/life balance
Competitive benefits
Flexible/Hybrid working
Pension plan
Bonus
Staff savings #J-18808-Ljbffr