22:00pm - 06:00pm We currently have a brilliant opportunity for an experienced Despatch Warehouse Operative Team Leader to join our growing team at The Delivery Group; one of the largest technology enabled e-commerce and postal logistics businesses in UK. We are seeking permanent, full time Warehouse Operative to join our team based at our Luton Hub. It is essential that candidates are flexible to work outside of their normal core hours when required. WHO IS THE DELIVERY GROUP? Originally a letter delivery business, The Delivery Group has an outstanding track record for growth, taking turnover from start up to over £250 million in the last ten years since it was established. We have also been ranked several times in the The North West's Fastest Growing Company report and The Insiders Growth 100 Report as well as successful inclusion in the Sunday Times Fast Track 100. We have successfully diversified into the rapidly growing economy parcels market, capitalising on the boom in online shopping. The Group is now represented by multiple sites around mainland UK and continues strong growth year on year. What youll do: Ensure that all work is prepared to agreed productivity levels and quality standards. Work productively as a team so that mail is dispatched correctly, to agreed timescales. Guarantee that Health & Safety standards and regulations are complied with. Ensure all required paperwork is completed and provided to the appropriate internal and external personnel. Provide Management Information as agreed, in the correct format, and to agreed timescales. Act as the first point of contact for staff, escalating issues to the Supervisor as required. Liaise with the Supervisors and Processing Manager as required for relevant operational and statistical information on priorities of work /collection and deliveries for the day. Direct the work of team members to achieve and maintain quality and productivity levels. Maintain records and review documents prepared by the team. Monitor the performance of team members. Perform the duties of a Warehouse Operative where this is required. Be responsible for H&S compliance for the team. Reporting any breaches of H&S regulations and accidents/near misses immediately. Communicate work practices, procedures and methods to team members, as required. Handle induction and training for new team members as required. Conduct team communication sessions with the Supervisor (team briefs). Provide accurate payroll information to the supervisor, in a timely manner. Responsible for the tidiness of the work area for the team. Open and/ or close and secure the building as directed. Full training will be provided during induction and further training will be given throughout the course of your employment, to assist in progressing your career with us. Who we're looking for Youll need to be a self-starter who is keen and enthusiastic, with a proactive approach and a can do attitude. You will have good attention to detail and will be able to work effectively as an individual and as well as part of the warehouse team. You must be competent in English and Maths, and should have the desire to learn, as well as a passion for success. Previous warehouse experience is desirable, and an understanding of the mailing industry is also desirable but not essential for this role.