What's on Offer?
Part time: 25hrs per week - Monday to Friday - 9.30am-2.30pm
Career Growth: Opportunity to take on increasing responsibilities and contribute to team success
Dynamic Environment: Be part of a customer-focused team within a fast-paced administrative setting
Professional Development: Access to continuous learning and development.
Key Responsibilities:
1. Administrative Support: Deliver specialist administrative support to a team or across teams, prioritising tasks based on team requirements and service objectives.
2. Meeting Coordination: Take accurate meeting notes, prepare agendas, reports, and minutes for complex or confidential meetings.
3. Event Planning: Organise and coordinate large-scale meetings, events, and statutory panels, ensuring smooth execution.
4. Record Maintenance: Update and maintain both manual and computerised records.
5. Customer Communication: Respond to telephone, email, and face-to-face queries effectively and professionally, resolving issues when appropriate.
6. Report Generation: Produce clear and accurate reports, financial information, and data presentations for internal and external communication.
7. Confidentiality: Handle sensitive or personal financial and service-related information with discretion and professionalism.
8. Collaboration: Build and maintain effective working relationships with relevant colleagues and managers to meet service objectives.
9. Updating IT systems to support service delivery.
Key Skills, Qualifications and Experience:
1. Communication Skills: Excellent verbal and written communication for answering queries, writing reports, and handling customer interactions.
2. Personal resilience, integrity and professionalism.
3. Numeracy Skills: Good numeracy skills for handling data, financial calculations, and accurate reporting.
4. Analytical Skills: Strong problem-solving and analytical skills, with the ability to make informed decisions based on data.
5. IT Proficiency: Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Teams), with some ability to use specialised systems like SAP or Mosaic.
6. Time Management: Ability to prioritise work effectively, meeting deadlines and ensuring efficient service delivery.
7. Adaptability: Ability to embrace change, learn new systems, and work flexibly across various tasks.
8. Resilience & Integrity: Demonstrate professionalism and resilience when participating in sensitive or confidential processes.
9. Qualifications: 4 GCSEs with A-C / 4-9 passes, including Maths and English, or equivalent qualifications/experience.
10. Experience: Experience in an office environment, handling administrative tasks with a focus on customer service.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! We are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion; however, we would welcome your application for alternative vacancies.
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