What’s on Offer? Part time: 25hrs per week - Monday to Friday - 9.30am-2.30pm Career Growth: Opportunity to take on increasing responsibilities and contribute to team success Dynamic Environment: Be part of a customer-focused team within a fast-paced administrative setting Professional Development: Access to continuous learning and development Key Responsibilities: Administrative Support: Deliver specialist administrative support to a team or across teams, prioritising tasks based on team requirements and service objectives Meeting Coordination: Take accurate meeting notes, prepare agendas, reports, and minutes for complex or confidential meetings Event Planning: Organise and coordinate large-scale meetings, events, and statutory panels, ensuring smooth execution Record Maintenance: Update and maintain both manual and computerised records Customer Communication: Respond to telephone, email, and face-to-face queries effectively and professionally, resolving issues when appropriate Report Generation: Produce clear and accurate reports, financial information, and data presentations for internal and external communication Confidentiality: Handle sensitive or personal financial and service-related information with discretion and professionalism Collaboration: Build and maintain effective working relationships with relevant colleagues and managers to meet service objectives Updating IT systems to support service deliveryKey Skills, Qualifications and Experience: Communication Skills: Excellent verbal and written communication for answering queries, writing reports, and handling customer interactions Personal resilience, integrity and professionalism Numeracy Skills: Good numeracy skills for handling data, financial calculations, and accurate reporting Analytical Skills: Strong problem-solving and analytical skills, with the ability to make informed decisions based on data IT Proficiency: Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Teams), with some ability to use specialised systems like SAP or Mosaic Time Management: Ability to prioritise work effectively, meeting deadlines and ensuring efficient service delivery Adaptability: Ability to embrace change, learn new systems, and work flexibly across various tasks Resilience & Integrity: Demonstrate professionalism and resilience when participating in sensitive or confidential processes Qualifications: 4 GCSEs with A-C / 4-9 passes, including Maths and English, or equivalent qualifications/experience Experience: Experience in an office environment, handling administrative tasks with a focus on customer service If you know someone suitable for this role, share the word and through our referral scheme receive up to £250 for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies