Job Description
We are recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services and manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design.
What you’ll do
As a senior consultant in service design, you’ll be seen by the client project team and senior client stakeholders as a trusted expert in your field. You may perform the role of a service delivery lead overseeing our project delivery team. Depending on the size, complexity, and needs of the project, you will manage various dependencies across teams and departments.
You will support the team in delivering at pace by working effectively across organisational, technical, and situational boundaries and translating concepts into tangible deliverables for the team to execute on.
Contributing to the service design Community of Practice, you may also be a line manager. We will provide exciting opportunities to share your expertise to influence clients and team members and to develop as a le...