We have an exciting new vacancy for a Night Receptionist to join our team at The Britannia Hotel, Wolverhampton. Our hotel is a 117 room, stylish Victorian building situated in the city centre conveniently based just a short walk from key public transport links such as St Georges Metro Station, Wolverhampton Bus Station and train station.
Benefits include:
1. Career development opportunities throughout the UK
2. Significant staff discount rates when staying at one of our 60 hotels in the UK
3. 50% discount off food and drink if staying at one of our hotels
4. Friends and family hotel stay discounts
5. Reduced membership at our Leisure clubs
6. Free meals on duty (when applicable)
7. Free Uniform (if applicable to your role)
8. Up to 28 days holiday including bank holidays per annum.
9. Live-in accommodation is available
As our Night Receptionist, you will:
1. Welcome any late arrivals and check guests in and out.
2. Process online bookings, takings and payments.
3. Run the Night Audit using Opera Cloud.
4. Answer the telephone and address any enquiries.
5. Look after any guest requests.
6. Conduct regular security walks and floor checks.
7. Set and clear any event rooms as and when required for the next day.
The ideal candidate will have hotel experience; a working knowledge of Opera Cloud would be an advantage; however, this is not essential as full training will be given.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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