My client is a leading national provider of Social Housing, and they require 2 Housing Concierge's to join their busy Temporary Accommodation and Assessment Service.
The hours of work are 07:00 to 19:30pm over 7 to 8 days in a two-week period, rostered. The hourly rate is £12.00 per hour.
The purpose of the role is to provide an on-site presence at supported accommodation owned or leased by Home Group, which may include waking cover overnight and/or at weekends, between hours specified by the Senior Client Service Manager or Client Services Manager. The post will generally be lone working providing a presence when support staff are not on site to ensure the safety and security of the building and occupants, which is also conducive to cohesive neighbour and community relations.
Liaising with Support Workers & Support Co- Ordinator's duties and responsibilities will include.
· To provide on-site presence which may include overnight waking cover or other unsocial hours as required by the service, in maintaining the safety and security of tenants and the building.
· Where applicable, to provide a first point of contact for the 'on call' system, to ensure that clear and concise information is detailed to the 'on call support worker'. Where sleeping cover is provided, to liaise appropriately with the sleep-in worker in the event of emergencies. To supervise the entry and exiting of the building, for the purpose of security and safety of tenants.
· To maintain full and accurate log of events during the shift, for the purpose of clear and concise communication to service staff.
· To actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals.
· In the absence of cleaning staff, to carry out cleaning duties of all common areas and vacant rooms.
· To identify defects in relation to monthly defect monitoring and reducing turnaround times.
· To participate in ensuring the security and the safety of service users, staff, visitors, contractors, premises, and equipment.
· To adhere to the post holder's own responsibilities to health and safety in the workplace, and to colleagues, service users and the public.
· Upon request, to operate as first point of contact for any emergency on call system within the service.
· To take appropriate immediate action in contacting emergency services and to accordingly inform the support/sleep in worker of any details and further action if required.
· To participate in ensuring compliance with Home Group's Health and Safety policy and processes.
· To engage with vulnerable people living in the services in a professional, non-discriminatory way, demonstrating a caring and respectful approach.
· To undertake any other appropriate duties as directed by the Client Service Manager / Senior Client Service Manager
An enhanced DBS check is required for these roles. Candidates must be able to demonstrate flexibility in their working week.
Please apply in the first instance to (url removed)
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business