Tesco Shift Leader - Days - Leeds Easterly Rd Express
Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the role
Availability Window
Days From time To time
Sun 14:15:00 22:15:00
Mon 06:30:00 15:30:00
Thu 06:30:00 15:30:00
Fri 06:30:00 15:30:00
Sat 13:15:00 22:15:00
Pay
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
Customers are at the heart of everything we do.
As a Shift Leader, you’ll oversee the store from the shop floor and strive to make things better for customers, colleagues, and communities, every day.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment, with variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store.
* Be there for customers, listening to them and helping to ensure they leave satisfied.
* Look for ways to improve service, including coaching your colleagues.
* Guide and support your colleagues in-store, ensuring a safe workplace.
* Maintain a great understanding of store performance and assist managers in improving operations.
* Lead from the front, setting a great example for your colleagues.
You will be responsible for:
* Coordinating the store team to deliver an easy shopping experience for customers.
* Supporting colleagues in delivering daily priorities.
* Opening and closing the store, ensuring safety.
* Being the go-to person for colleagues in the absence of a manager.
* Ensuring the store is clean, tidy, and well-presented.
* Supporting managers in coordinating events.
* Contributing to a positive team atmosphere.
* Providing great customer service.
* Keeping the team informed on communications.
* Staying knowledgeable about store performance and seeking improvements.
You will need:
* To be a great role model in customer service.
* To build strong relationships with colleagues.
* To be a clear communicator.
* To take the lead in the absence of your Manager.
* To be a good decision maker.
* To be motivating and inspire your team.
* To be curious and look for opportunities to improve service.
What's in it for you:
Reasons why Tesco is a great place to work:
* Variety in your role.
* Development opportunities and award-winning training.
* An inclusive workplace.
* Your voice matters.
* Support for wellbeing.
* Work with great colleagues.
Our benefits include:
* Holiday starting at 20 days plus a personal day.
* Request flexible working from day one.
* 10% off and 15% at pay day weekends.
* Access to free wellbeing services.
* Life cover of five times your pay and a pension plan.
* Uniform provided and policies to support you.
About us:
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity, and inclusion (DE&I) at Tesco means everyone feels represented and can be themselves at work.
We welcome discussions about flexible working to support your needs.
Note: Tesco will only recruit individuals who have passed the school leaver’s age.
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