The A&MMission: We’re more than just a jewellery brand,we’re on a mission to revolutionise the jewelleryexperience
Our Values& Culture: We're a values-driven companythat thrives on growth, celebration, and breaking boundaries. Ifyou're adaptable, resilient, and enjoy working in a fast-pacedbusiness whilst being able to pivot, you'll thrive here atA&M. Find out more about our core values here.
Location: Cardiff,UK.
Salary &Benefits: £17 p/h + commission. See more on ourbenefits here.
Our Commitment: Sustainability startswith us. From community work, caring for our suppliers andeducating and supporting our team. See our commitments here.
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ThePiercerMission:
Toinspire our customers to achieve the curation of their dreams byproviding an exceptional and professional piercing experience withthe customer at the heart of thejourney.
⭐ How you'll drivesuccess:
* As a leaderin your field you will consistently deliver an experience alignedwith all our experiential retail pillars - Community &Connection, Memorable Moments, and Inspiration &Innovative
* Execute precise and aestheticallypleasing piercings, ensuring the customer's vision for their earstack is realised with meticulous attention to detail
* Inspire the customer with styling advice, demonstratingdifferent stack options and jewellery choices
* You will thrive in owning the full experience from themoment customers enter the store
* Nurture anddevelop an unforgettable experience by establishing a personalconnection with new and existing customers
* Strong presence on the shop floor, actively sharing yourexpertise
* The ability to be adaptable andgenuine in more sensitive/sentimental appointments
* Thoroughly keeping on top of the hygiene &cleanliness of your studio, as well as managing piercing suppliesfor your store
What you'll needto thrive:
* This role is suitable forany Piercers with at least 1.5 years experience in a studio lookingfor that next step in their journey
* A valueschampion and brand ambassador, our values resonate deeply withyou
* You radiate positivity &enthusiasm and inspire the people around you
* Strong communication and interpersonal skills, with theability to collaborate with teams at all levels
* You're always looking for a better way to do things andare naturally curious in everything you do and every conversationyou have
* Strong problem-solving abilities,with the capacity to anticipate and respond effectively tochange
----------------------------------- ✨ The Interview Process and CandidateExperience
1. Portfolio Approval - one ofour Piercer Mentors will review your portfolio
2. Life Story & Values- a 30 min video call with our Talent Team for us to get know eachother better, asking questions inspired by our three corevalues
3. In-Store TechnicalInterview - you'll meet your potential StoreManager followed by one of our Piercer Mentors for a StudioSet-Up & Piercing Demo
Feedback:We’re committed to creating the best candidateexperience we can for you. You’ll receive feedback over the phoneor email at every stage in the process once you’ve had an interviewso that we can set you up for success and help fuel yourgrowth.
Love theA&M Talent Team x