Established in 1986, The Vella Group is one of the largest independent repair groups in the UK. Throughout its long history, The Vella Group has set industry standards with unparalleled service excellence. The company remains family-owned and is supported by a committed and experienced team. This blend of professional and family values helps deliver a quality, forward-thinking service while maintaining a personal touch.
Role Description
This is a full-time on-site role for an Assistant Manager/VDA located in Leominster. The Assistant Manager/VDA will be responsible for overseeing daily operations, conducting vehicle assessments, coordinating workflow, and ensuring customer satisfaction. Tasks include managing staff, scheduling repairs, quality control, liaising with customers, and maintaining records. The role involves working closely with management to implement company policies and achieve operational goals.
Qualifications
* Vehicle assessment and damage appraisal skills
* Experience in staff management and workflow coordination
* Strong customer service and communication skills
* Knowledge of repair processes and quality control standards
* Ability to work on-site in Leominster
* Previous experience in the automotive repair industry is a plus
* Proficiency in reporting and record-keeping
* Relevant certifications or training in vehicle damage assessment
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Motor Vehicle Manufacturing
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