Collections AdvisorLocation: Crewe Salary: Up to £25,000 Axon Moore are currently working with a high grow utilities company in Crewe looking to appoint a full time permanent Collections Advisor / Junior Credit Controller. My client has grown both organically and through multiple acquisitions and focuses on service and their customers. You will be joining a large credit control team responsible for the collection of debt. This role will suit a confident individual who can work at speed and is adaptable to the situation presented. Benefits: Salary up to £25,000 Hybrid working (3 days in the office) Shift patterns between 8:30am – 5:30pm Onsite gym 25 days annual leave plus bank holidays Ability to purchase extra annual leave Employee recognition awards Daily duties: Actively chase all overdue B2B & B2C overdue to ensure invoices due are paid on time in line with payment terms and credit limits. Manage inbound customer and internal depot calls. Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries. Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer services levels. Regular debt ledger review, account reconciliations and unallocated cash. Personal Experience: Previous experience in a busy customer focused enviroment Ability to adapt to each situation presented Good telephone manager / confident at communicating at all levels Please get in contact with Charlotte Hilton at for more information.