Immediate start
Working in a well-established company.
About Our Client
A financial services company based in Richmond.
Job Description
* Responding to customer complaints.
* Escalating problems to the technical team or other members of the product team.
* Updating customer information in the company database.
* Providing information about new and existing products and services.
* Tracking and processing new orders and refunds.
* Making sales and processing payments, when necessary.
* Performing administrative tasks as assigned by the Supervisor.
The Successful Applicant
* Experience with customer service.
* Can handle a high volume of inbound calls.
* Good administrative skills.
* Happy with 5 days in the office.
What's on Offer
* Good rate of pay.
* Subsidised parking.
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