Job Description
Job Title: Senior Customer Services Agent
Location: Manchester – hybrid
Salary: £27,000 - £29,000 + discretionary annual bonus
Contract Type: Permanent
Working Hours: Sunday to Thursday: 8:00 am -4:00 pm on Sunday, and 7:30 am - 3:30 pm on Monday - Thursday
We have a fantastic opportunity for a company in Manchester for a switched-on Customer Service Advisor. The role is permanent and will be on a hybrid basis (so you must be within commutable distance to Manchester) and will be an admin focused position looking after guests of our client. This is a fantastic position for an internationally recognised company that offers great opportunity progression.
Some of your responsibilities will include:
* Booking taxis
* Organising Catering
* Booking meeting rooms
* Transferring calls to the relevant department
What we're looking for:
* Customer service experience (essential)
* Experience within Luxury goods, hotels, professional customer service (preferred)
* Commutable distance to Manchester (essential)
* Strong multitasking skills
* Language skills are preferred but not essential (German, French, Italian, Spanish).
There...