Senior Pharmacy Technician- Procurement Support, Band 5
Gloucestershire Hospitals NHS Foundation Trust
We welcome applications from GPhC registered Pharmacy Technicians and those who are due to qualify within the next 3 months pending successful completion of their training, and who have had hospital pharmacy experience within that training.
This is an exciting and varied role with the opportunity to make the best use of numerous core pharmacy skills, including the chance to get leadership experience.
This specialist role will support the Senior Technician in Distribution, Stores & Procurement daily as required.
Furthermore, they will make a valuable contribution to patient services as a Medicines Optimisation Technician, and with Accuracy Checking responsibilities within Dispensary as per agreed job plan.
The role requires strong attention to detail and tenacity for investigating and fixing problems.
They will be a self-starter and need to demonstrate that they can work autonomously and manage their own time well, whilst fitting in with the wider team priorities.
Main duties of the job
They will undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.
They will provide support to the Senior Pharmacy Technician as required to enable the day-to-day running of the Distribution & Stores service and/or pharmacy purchasing office as required.
They will work in the dispensary, to dispense a range of prescriptions and provide Accuracy Checking as per agreed job plan.
As per agreed job plan they will work within patient services undertaking medicines optimisation/discharge duties on the wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system. This will include undertaking medicines reconciliation, assessing patients' own medicines ensuring they are suitable for use in hospital, one-stop dispensing to wards in preparation for patients' discharge, maintaining and ordering non-stock medicines for patients and counselling patients on the use of their medicines and providing information where required.
Job responsibilities
Key Result Areas
* Deputise when required for the Senior Pharmacy Technician, to ensure that Distribution & Stores ATOs have the support they require to manage the service as per daily rota and in compliance with GDP.
* To maintain mandatory checks on stock levels and goods awaiting receipt to ensure that stock is optimised and minimum levels are held in stock.
* Be a super user for the pharmacy robot.
* Deputise for the Purchasing Manager when required to cover annual leave and sickness absence.
* To generate and send orders for medicines to suppliers by the most appropriate means, by using electronic data interchange (EDI) or telephoning and emailing.
* To manage urgent medicines request placing orders with appropriate suppliers to ensure timely delivery of medicines in line with patient needs.
* To liaise with Purchasing Manager and suppliers regarding outstanding orders, and to resolve problems regarding deliveries.
* To download invoices via EDI and to process invoices, ensuring all financial information is processed in accordance with the Trust's standing financial instructions and standards for public bodies.
* To perform regular checking and validation of stock re-order levels within the department.
* To pro-actively review out of stock lines and delays in supply from manufacturers and seek alternative suppliers and pack sizes as appropriate.
* Authorise any change in price at the invoicing stage ensuring any increase in price is accurate and appropriate escalating any issue to the Purchasing Manager.
* To bring to the attention of the Purchasing Manager any critical out-of-stocks and changes in supplier in a proactive and timely manner.
* To liaise with the Purchasing Manager about drug recalls issued by the Medicines and Health Products Regulatory Agency (MHRA) and or manufacturers and be responsible for return of affected stock to the original supplier.
* To assist with the compliance to local, regional and national procurement contracts.
* To participate in the regular checking of stock levels within the department and to contribute to the investigation and rectification of any stock discrepancies.
* To review and assist with updating SOPs in line with change of practice to ensure current working procedures.
* To assist with the training of all Preregistration Trainee Pharmacy Technicians and Foundation pharmacists undertaking basic workplace assessments as necessary.
* Work with the Senior Pharmacy technician to develop and maintain systems to demonstrate cost savings obtained from any contracting and procurement agreement.
* To monitor changing usage rates and adjust buying patterns accordingly.
* To assist in the development and management of off contract credit claims ensuring the Trust receives maximum financial rebate for all out-of-stock contract lines.
* Authorise purchasing in line with the framework set out in the department's purchasing for safety policy.
Dispensary
* Final accuracy check prescriptions, orders and Controlled Drugs carrying out all tasks required to maintain checking technician status.
* To ensure the ward based one stop service and the dispensary develop and grow together and to contribute to policies as such.
* Accurately dispense prescriptions for patients (inpatients, outpatients or discharge), liaising with medical & nursing staff where clarification is required and also when there are drug supply problems.
* Accurately dispense controlled drug orders for wards & departments, and patients, making register entries, checking stock balances and reporting discrepancies that cannot be resolved to the Senior Pharmacy Technician.
* To receive prescriptions and fees from the general public at the hatch and process the payment.
* To answer the hatch to other hospital staff, dealing with their requests.
* To answer the telephone if required, dealing with queries regarding work in progress, dealing with the enquiry to the caller's satisfaction or passing the call on to the most relevant person.
* Use the prescription tracking system to book in and track prescriptions at each stage in the process.
General
* Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.
* Foster & maintain good relationships with pharmacy, medical & nursing staff. Promote positive & effective communication within the department & service users.
* Be pro-active in risk assessment and ensuring safe systems of work.
* Contribute to policies & procedures.
* Be willing to re-arrange duties and prioritise according to service need if required to cover for absence and assist in ensuring that wards have adequate cover during absence.
* To be actively involved in instruction, mentoring, training and appraisal of technicians undertaking the regional medicines management course, and students, junior technicians and assistants within the dispensary.
* Participate in internal audit & surveys of service delivery as required, gathering reliable data and being able to collate it into a report if required to do so.
* Provide Saturday, Sunday and Bank Holiday cover as per rota.
* Comply with the code of expectations & values that the trust expects.
* Complete any additional roles as required by line manager.
Person Specification
Qualifications
* BTEC / NVQ Level 3 in Pharmaceutical sciences or equivalent
* Professional registration as a Pharmacy Technician with the General Pharmaceutical Council (registration number required)
Experience
* Experience working in a busy hospital pharmacy working environment within a team
* Evidence of managing own workload to meet the needs of a service
* Working with Pharmacy computer systems (ideally EMIS/Sunrise Clinical Manager)
* Experience of Controlled Drug management and or auditing
* Experience of managing procurement processes and/or drug shortages
* Knowledge and/or experience of Good Distribution Practice
Knowledge
* Excellent IT skills including Microsoft applications
* Ability to make sound judgments where there are a range of options
* Demonstrable attention to detail and ability to unpick complex discrepancies
* Ability to concentrate for prolonged periods when subject to changing working patterns
* Able to effectively and appropriately escalate concerns to reduce risk and promote safety
* Knowledge and clear understanding of Good Distribution Practice, and other relevant regulations, guidance and quality standards
* Knowledge of SOP writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Gloucestershire Hospitals NHS Foundation Trust
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