MRJ Associates are working on behalf of our Tower Hamlet Council who are recruiting for Executive Support Officer paying up to £31.79ph.
YOUR NEW CONTRACT
1. Minimum 3 Months contract - Starting ASAP
2. 35 hours per week across a 5-day rota.
3. Payrate up to £31.79 per hour (Umbrella)
PRIMARY JOB FUNCTION
Provide a responsive, high quality, professional and timely executive support to allocated divisional directors as directed to provide an efficient and effective Executive Support Service. Contribute to the development and maintenance of efficient, cost-effective systems and processes for Executive Support, meeting the requirements of service level agreements in all areas of the post-holder's responsibility. Assist the Senior Executive Support Officer and Executive Support Team Leader in resolving issues, enquiries, complaints in areas of the post-holder's responsibility.
DUTIES AND RESPONSIBILITIES
1. Provide comprehensive administrative and effective secretarial support services at all times to Divisional Directors and cover the Senior Executive Support Officer when required.
2. Make the best use of appropriate ICT systems to facilitate the effective execution of the team's duties and responsibilities and assist in training the team to ensure effective use of IT systems across the service.
3. Implement effective secretarial and administrative processes, continuously assessing new ways of working and contributing to the development and enhancement of Executive Support services. Compile, collate and distribute management data for the purposes of regular and ad-hoc reporting on all areas of client services' business.
4. Deal with Directors' incoming/outgoing telephone calls, correspondence and emails, using judgement and experience to decide which need personal attention, redirecting or dealing with the remainder as appropriate.
5. Deal with routine correspondence on behalf of members of the divisional leadership teams.
6. Draft correspondence on behalf of members of the divisional leadership teams using appropriate discretion and judgement to the content.
7. Assist in managing and co-ordinating the diaries of the Divisional Directors and provide meeting support in line with the Service Catalogue and agreed service levels.
8. Assist in the co-ordination of briefings and information flow for the Mayor, Lead Members, Councillors and other internal and external key stakeholders on behalf of Divisional Directors and Senior Management Teams.
9. Providing an early warning to the Divisional Director of any likely slippage meeting scheduled timescales.
GENERAL TERMS
1. To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including the council's performance, development and review scheme.
2. Ensure that all duties and responsibilities are discharged in accordance with the Council's policies and procedures, Code of Conduct and relevant regulations and legislation. To comply with the council's equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
3. Be a role model for the Council's TOWER values, demonstrating the appropriate behaviours consistently.
4. To undertake additional duties that may arise from time to time commensurate with the grade of the post.
5. To be able to work from multiple locations and at evenings and weekends with appropriate notice.
WHAT YOU NEED TO DO NOW
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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