The globally recognised beauty brand, Tom Ford is a great Counter Manager to manage the Tom Ford Beauty business based at Manchester Airport, in the all important Travel Retail division. This is a wonderful opportunity to join the iconic Tom Ford brand owned and managed by the global powerhouse beauty brand, Estee Lauder Companies. The birthplace of some of the most well-known Fragrance, make up and skincare products in the world, this is a brilliant opportunity to be part of this incredible brand. If you have retail management experience in fast paced environment and want to work in one of the most exciting retail locations, then this may be for you. The role involves managing all aspects of the Tom Ford Beauty business, from reaching sales targets, managing stock to developing and coaching your team. As a Counter Manager, you have overall responsibility for the performance of the Tom Ford business, getting the best out of your team. In addition, you also learn all about this incredible 3 pillar brand, the skincare, make up and in particular the stellar range of Tom Ford fragrances and advising, selling and conducting consultations with passengers in the airport. Key aspects of the role: Sales Performance - Motivating a team to Achieve sales targets in a proactive andpositive way, Developing your team to deliver excellence in a personalised service, demonstrating and engaging customers with Tom Ford Beauty brand, Maintainingexcellent retail counter standards ofhygiene, presentation and adhering to strict Tom Ford Beauty brand guidelines, managing stock and ensuring the highest of store standards Educating yourself with the on-line training modules, including a brand accreditation and Developing a high performing team, who respect each other and the contribution everyone brings to the team Ideal candidates would have thefollowing experience: Previous experiencewithin a Counter Manager role or Retail Management position Commercial awareness, ability to understand and improve KPIs Passion for delivering amazing service and really making a difference in the day of the passenger most especially in a luxury setting Personality and commercial spirit to embrace the brand, drive motivation and team performance High standards ofhygiene and personal grooming, with strict grooming standards Benefits of Working in the Tom Ford brand: Competitive salary and benefits Generous allocation and staff benefits Annual holiday entitlement Free staff car parking at the airport Uniform Training and Development Excellent career opportunities Applicants should be aware that as this role is based within Manchester Airport, beforeyou commence work you must have an Airside ID Pass, this requires aCriminal Reference Check and a 5 year checkable work history. You would be guided through this process and it may take a few weeks. The role is 37.5 hours over 5 days per week, everyone is expected to work early shifts, which start at 4am. Flexibility is really important, you must be able to work weekends - however the team rota provides weekends off and rest days. Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. ADZN1_UKTJ