Only motivated cover letters / applications will be considered
About us:
Color & Co is a Danish design company that is passionate about the environment, sustainability, and natural materials. We sell and produce exclusive high-quality roller blinds, in natural materials like bamboo, paper and jute. Our headquarter is in Copenhagen and we also have a production space, showroom, and office in London. We are currently experiencing great interest in our products, and we therefore need to expand our small team with a Customer Service Advisor / Admin assistant. The working hours will be full-time 37 hours per week at our address in North West London.
About the job:
The job will consist of handling telephone calls and inquiries by e-mail from our customers. Our customers are both private customers and trade customers, such as interior designers and architects, who contact us for help and guidance. Sometimes you may help communicate with our French customers, so it will be a plus if you can speak French. Our customers also stop by and visit the showroom or pick up their orders personally. All orders are placed on our web-shop. You will need to make sure these orders have been placed correctly and shipped out in time. As Admin Assistant you will also be helping with day-to-day assignments within PR, production planning, website, and other types of administrative work. Other tasks include packing and sending out samples and attending fairs when applicable.
About you:
It is important that you both speak and write flawlessly and fluently in English. You are a service-minded, structured, and efficient person who takes responsibility and is ambitious in all assignments given to you, and you thrive in a job with many different tasks. You are a happy and positive person - and find it easy to communicate with many people daily, including the occasional more demanding customers. You are patient and can remain calm in stressful situations. You have a natural ability to connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships. You are interested in sales and provide the right kind of service to make the sale happen. You love multitasking and are happy with helping where needed. You are a quick learner who never sees challenges only opportunities.
Software experience:
* You have experience in working with Microsoft Office.
* It is an advantage if you have basic accounting experience, knowledge using software such as Xero, and general experience in working with online e-commerce systems and online applications.
Position: Full-time, Monday to Friday (37 hours)
Start date: Interviews will be held up until the 31st of Jan with an ideal start date 3rd March
Salary: According to qualifications
Job Types: Full-time, Permanent
Pay: £2,016.00-£2,500.00 per month
Benefits:
* On-site parking
Schedule:
* Flexitime
* Monday to Friday
Ability to commute/relocate:
* London, NW10 6RB: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Why would you be the perfect person for this particular job?
Education:
* A-Level or equivalent (required)
Experience:
* Customer service: 1 year (required)
Language:
* French (preferred)
Work Location: In person
Application deadline: 30/01/2025
Expected start date: 03/03/2025
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